Athena Medical Records Coordinator - Flowood

Merit Health; Flowood (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

Generous PTO

401(k) with company match

Licensure/certification reimbursement

Student loan support

Career development opportunities

No weekends, No holidays, No Call

Team culture focused on impact

Job summary

Merit Health is seeking an AMR Coordinator to educate, develop, and optimize the Ambulatory Medical Record system across clinical settings. You will partner with market and corporate leadership, clinicians, and staff to improve performance and ensure AMR competency.

You will onboard new personnel and provide ongoing training for effective system use. You will lead training sessions, monitor usage, and support governance and security practices while ensuring adherence to quality initiatives

Qualifications

• AMR training and onboarding staff.
• Understanding of AMR/EHR workflows and compliance.
• Strong communication and training delivery abilities.
• Ability to analyze utilization data to drive improvements.

Responsibilities

• Provides AMR training and workflow optimization to clinical and non-clinical staff.
• Conducts assessments before AMR implementation at practices and centers.
• Monitors AMR utilization and coordinates with leadership for improvement actions.
• Onboards new staff and providers with go-live support and optimization.

Skills

AMR Training

EHR Knowledge

Communication

Training Delivery

Data Analysis

MS Office

Education

Associate Degree in Healthcare/HIM

Tools

AMR Reporting Tools

Microsoft Office

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact!

No weekends, No holidays, No Call

Job Summary

The AMR Coordinator is responsible for the education, development, and optimization of the Ambulatory Medical Record (AMR) system to ensure efficient utilization and adherence to best practices across clinical settings. This role collaborates with market and corporate leadership, clinicians, and staff to drive performance improvement, support quality initiatives, and ensure AMR competency. The AMR Coordinator plays a critical role in onboarding new clinical staff and providers, monitoring workflow adherence, and providing ongoing training to enhance system utilization.

Essential Functions

• Provides AMR training, education, and workflow optimization to clinical and non-clinical staff, ensuring adherence to enterprise-wide standard workflows and policies.
• Conducts assessments of new physician practices, urgent care centers, and walk-in clinics prior to AMR implementation.
• Monitors system utilization, identifies training gaps, and collaborates with leadership to develop action plans for improvement.
• Facilitates onboarding and AMR preparedness for new clinical staff and providers, including initial training, go-live support, and post-go-live optimization.
• Conducts ongoing training sessions in various formats, such as classroom training, remote learning, and hands‑on instruction.
• Maintains and updates AMR user access, ensuring proper terminations, security compliance, and role‑based permissions.
• Supports accurate and efficient documentation practices within the AMR to enhance care coordination and compliance with quality initiatives.
• Assists with patient portal enrollment initiatives and trains front desk staff on effective engagement strategies.
• Reviews and analyzes provider AMR utilization data, coordinating with corporate teams to schedule optimization visits and training sessions.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Healthcare, Health Information Management, or a related field preferred
• 1-2 years of experience in a healthcare setting, preferably in a clinical role such as Medical Assistant (MA) or other direct patient care position preferred

Knowledge, Skills And Abilities

• Strong knowledge of AMR/EHR functionality, clinical workflows, and regulatory requirements.
• Ability to develop and deliver engaging training programs to a diverse audience.
• Analytical and problem‑solving skills to assess utilization data and recommend workflow improvements.
• Excellent verbal and written communication skills, with the ability to interact effectively with clinicians, staff, and leadership.
• Proficiency in Microsoft Office and AMR reporting tools.
• Ability to manage multiple priorities in a fast‑paced healthcare environment.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.