ATC QA Analyst & Incident Investigation Lead

Central Service Area

Fort Worth (TX)

On-site

USD 120,000 - 150,000

Full time

14 days+

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Job summary

CSSI, LLC. seeks a QA/QC specialist with ATC background to join our Fort Worth, TX team. The role focuses on review/validation of MORs, incident investigations, reporting, and FAA communications to support safety programs.

Candidates should have a bachelor's in math/engineering/science with 15+ years ATC experience at LVL 8+ facilities, or 8 years substitute. The position is full-time at CSSI's Central Service Area, Fort Worth office.

Qualifications

Bachelor’s degree in math, engineering, or science plus a minimum of 15 years ATC experience in a LVL 8 or higher FAA/military equivalent ATC facility.
Educational Requirement: In lieu of an applicable bachelor's degree eight (8) years of relevant experience may be substituted.
Candidate must able to work out of the Central Service Area (Forth Worth, TX office) on a full time basis.

Responsibilities

Review and validation of Mandatory Occurrence Reports (MORs).
Investigates surface incidents including runway incursions, vehicle/pedestrian deviations, pilot deviations, ATC loss of separation. As appropriate conducts interviews of pilots.
Completes required preliminary reporting forms, i.e., FAA Form 8020-17, for various incidents.
Creates replays and retrieves voice recordings to assist in investigation, research, and review of incidents.
As requested by the QA Manager prepares reports to support and communicate program status.
Communicates with FAA Facilities and other program offices. Purpose of communication is to provide assistance to field facilities concerning QA/QC and Runway Safety issues and share information with other program offices.
Contacts field facilities to request information that cannot be obtained through other methods.