AT&T Assistant

Uloop Inc.; Miami (FL); On-site; USD 55,000 - 60,000; Full time

Job summary

Uloop Inc. is rapidly growing and seeks ambitious AT&T Assistants to join our sales and customer acquisitions team in Miami, Florida. In this full-time position, you will engage with customers to deliver customized wireless solutions and contribute to ongoing sales growth.

Your responsibilities will include managing accounts, identifying customer needs, and providing strategic recommendations to enhance satisfaction. Ideal candidates are organized, passionate about sales, and ready to thrive in a high-energy environment. Join us in helping customers access AT&T's premier services.

Qualifications

• Experience in account management, sales, or customer service is a plus.
• Strong communicator with relationship-building skills.
• Highly organized and capable in a fast-paced sales environment.

Responsibilities

• Manage customer accounts with high-quality support.
• Identify customer needs to drive product interest.
• Develop customized wireless presentations for customers.
• Negotiate promotions and service options.
• Maintain detailed account notes and documentation.

Skills

Sales experience

Customer service

Account management

Communication

Job description

Our business is growing rapidly working with AT&T, and we are searching for ambitious AT&T Assistants to join our sales and customer acquisitions team. In this role, you will work directly with customers to connect them to AT&T wireless solutions that exceed expectations in pricing, service quality, and overall connectivity. As an AT&T Assistant, you will help customers find personalized wireless solutions while developing essential skills in sales, account management, and customer service. The AT&T Assistant will learn how to manage customer accounts, support new wireless upgrades, and guide customers through selecting services that best fit their lifestyle and communication needs. This is an ideal role for individuals who enjoy high-energy sales environments, care deeply about delivering excellent customer experiences, and want to contribute to ongoing sales growth and long-term business success. As we continue to expand, we are looking for someone ready to manage customer accounts, drive wireless enrollments, support daily sales activity, and play a key role in helping more customers access AT&T's industry-leading services.

Responsibilities

• Manage customer accounts by providing high-quality support, guidance, and wireless recommendations that improve satisfaction and drive sales.
• Identify customer needs during conversations and uncover opportunities to increase wireless awareness, product interest, and overall sales.
• Develop customized wireless presentations to educate customers on the services, features, and upgrades they are searching for to reinforce strong sales outcomes.
• Negotiate promotions, upgrades, and service options while providing strategic recommendations that enhance customer satisfaction and support consistent sales performance.
• Maintain detailed account notes and documentation of customer interactions, sales orders, and follow-ups to ensure accuracy and accountability.
• Stay informed on wireless trends and AT&T updates to support future referrals, repeat customer interactions, and long-term sales success.

Qualifications

• Experience in account management, sales, customer service, or a related associate role is a plus.
• Strong communicator with excellent relationship-building skills and a passion for delivering exceptional customer experiences.
• Highly organized, proactive, and capable of managing multiple customer accounts in a fast-paced sales environment.
• Adaptable, coachable, and motivated by sales results, team performance, and customer success.
• Prior sales or customer service experience is a plus, and a strong desire to build a long-term career in wireless sales is encouraged.

Job type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Work Location: On the road.