Asylum Office Operations Supervisor

Citizenship and Immigration Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Citizenship and Immigration Services in New York seeks a Supervisory Legal Administrative Specialist to help manage an Asylum Office, including preparation, research, resolution and processing of applications for asylum and related benefits.

The role requires federal experience and the ability to guide colleagues in immigration case processing, with duties spanning workflow evaluation, data research, and reporting.

Qualifications

• One year of specialized experience equivalent to GS-09 level.
• Experience evaluating workflow processes to improve efficiency.
• Experience preparing documentation or reports related to immigration, legal, or administrative case processing.
• Experience providing guidance to colleagues or customers related to immigration applications.

Responsibilities

• Evaluating workflow processes and recommending ways to improve operational efficiency.
• Using systems or databases to research or analyze immigration status, eligibility, or other legal determinations.
• Preparing documentation or creating reports related to immigration, legal, or administrative case processing.
• Providing guidance to colleagues or customers related to immigration applications or other legal determinations.

Skills

Workflow evaluation

Data research

Documentation & reporting

Guidance to colleagues

Education

Doctoral degree or 3 years of graduate education or LLM

Job description

Citizenship and Immigration Services in New York seeks a Supervisory Legal Administrative Specialist to help manage an Asylum Office, including preparation, research, resolution and processing of applications for asylum and related benefits.

The role requires federal experience and the ability to guide colleagues in immigration case processing, with duties spanning workflow evaluation, data research, and reporting.