ASU Service Manager - Mesa, AZ

Nippon Sanso Matheson; Mesa (AZ); On-site; USD 150,000 - 160,000; Full time

Job summary

ASU is seeking an Service Manager to lead reliability strategy, maintenance execution, and continuous improvement for rotating and electrical systems across facilities. You will directly manage rotating equipment technicians, process equipment technicians, and electrical & controls technicians, partnering with Operations and Engineering to ensure safe, reliable equipment performance.

The role requires strong leadership, deep understanding of reliability engineering, and the ability to drive

Qualifications

• 5-7 years of engineering-related manufacturing experience in an industrial environment
• 1-3 years reliability engineering related work and project management experience
• Strong understanding of rotating equipment and process equipment maintenance

Responsibilities

• Lead reliability and maintenance strategy for rotating, process, and electrical equipment.
• Supervise technicians and regional maintenance staff.
• Develop and sustain preventive, predictive, and condition-based maintenance programs.
• Analyze equipment data and trends to improve reliability and availability.
• Support RCFA and implement corrective actions.
• Coordinate planning, scheduling, and execution to minimize downtime.

Skills

Reliability engineering

Maintenance planning

Data analysis

Troubleshooting

Leadership

Education

Associate degree in industrial field

Bachelor's degree in mechanical/industrial engineering or related

Job description

Position Summary

The ASU Service Manager is responsible for leading the reliability strategy, maintenance execution, and continuous improvement of all rotating equipment, fixed process equipment, and electrical systems across the facilities. This role directly manages rotating equipment technicians, process equipment technicians, and electrical and controls technicians. The position reports to the Director of Process Equipment Reliability and partners closely with Operations, Engineering, and Planning to ensure safe, reliable, and cost-effective equipment performance.

Essential Functions

• Lead and manage the reliability and maintenance strategy for all rotating, process, and electrical equipment.
• Directly supervise and develop rotating equipment technicians, process equipment technicians, and electrical & controls technicians, and regional maintenance technicians.
• Ensure safe, reliable, and compliant operation of critical equipment assets.
• Develop, implement, and sustain preventive, predictive, and conditionbased maintenance programs.
• Analyze equipment performance data and trends to improve reliability, availability, and maintainability.
• Assists root cause failure analyses (RCFA) and ensure effective corrective actions are implemented.
• Establish asset criticality, reliability standards, and maintenance best practices.
• Coordinate maintenance planning, scheduling, and execution to minimize downtime and reactive work.
• Support equipment commissioning, major overhauls, outages, and turnaround activities.
• Ensure compliance with EHS policies, procedures, and regulatory requirements.
• Support Management of Change (MOC) activities related to equipment modifications and upgrades.
• Collaborate with Operations, Engineering, and Capital Projects to improve equipment design and reliability.
• Manage vendors, contractors, and external service providers supporting equipment maintenance.
• Drive continuous improvement initiatives and promote a proactive reliability culture.
• Provide technical guidance and troubleshooting support during equipment failures and emergencies.
• Support longterm asset lifecycle planning and capital replacement strategies.
• Ensure accurate documentation, procedures, and equipment records are maintained in the maintenance system.
• Performs other duties as assigned
• Complies with all policies and standards

Education

Associate degree in an industrial field plus 15 years of related experience (required)

Bachelor's degree in mechanical engineering, chemical or industrial engineering or closely related field plus 10 years of related experience (Preferred)

Work Experience

• 5-7 Years - Engineering-related manufacturing experience in Industrial Air Separation Industry (preferred)
• 5-7 years - O&M relat4ed work in an industrial environment (Required)
• 1-3 Years - Reliability engineering related work and project management related work (required)

Knowledge, Skills and Abilities

Technical

• Deep knowledge of rotating equipment (centrifugal/reciprocating compressors, expanders, pumps, blowers, gearboxes, motors, chillers, cooling towers), process equipment (heat exchangers, columns, vessels, control valves, analyzers) and instrument and controls processes (4-20 mA, transmitters, transducers, electrical 1 lines, PLCs, pneumatic control valves, vibration sensors, RTDs)
• Understanding of condition monitoring and precision maintenance: vibration analysis, balancing/alignment, lubrication excellence, oil analysis, IR thermography, ultrasound, motor diagnostics, performance monitoring.
• Knowledge of engineering standards, codes, and regulatory requirements applicable to industrial equipment.
• Skilled in troubleshooting complex mechanical, electrical, and process equipment failures
• Skilled in data analysis, trend evaluation, and reliability performance reporting
• Ability to translate technical issues into operational and business impacts

Leadership

• Strategic thinker who can translate reliability risk into business outcomes and prioritize accordingly.
• Strong leader-coach with the ability to build high-performing technical team.
• Excellent problem solving.
• Clear, concise communicator; able to influence at all levels-frontline to executive-and across functions.
• Ability to identify reliability risks and implement sustainable solutions
• Skilled in planning and prioritizing maintenance activities to balance reliability and production needs

Licenses and Certifications

CMRP (Certified Maintenance and Reliability Professional) - Preferred

VIB ISO CST II or Above - Preferred

CCST (Certified Control Systems Technician) - Preferred

Driver's License - required

Physical Demands / Working Conditions

• While performing duties of this job, would occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, bend and twist, talk and hear, and use fingers and hands to feel objects, equipment, tools or controls.
• Occasionally lift and/or move objects up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.
• Must sign NDA, have a clean driving record and pass background check and drug test.
• May also be required to work from a home location, which must be conducive to performing the role and duties, including virtual/video meetings.
• This role will be performed in office environments as well as in industrial field environments. While performing duties of this job it would occasionally be required to:
• Be exposed to moving mechanical parts and extreme cold (e.g. operating plant).
• Be exposed to outside weather conditions (e.g. cold box valves, filling trailers).
• Be exposed to high, precarious places (e.g. cold box, repair work)
• Be exposed to high noise levels (e.g. Plant rounds, maintenance)

Physical Demands

Stationary Position - frequently

Move/Traverse - frequently

Stationary / Seated - frequently

Transport/lifting - occasionally

Transport / carrying - occasionally

Exerting Force / Pushing / Pulling - occasionally

Ascend/descend - occasionally

Balancing - occasionally

Position self / stooping / kneeling / crouching/ crawling - occasionally

Reaching - occasionally

Handling - occasionally

Grasping - occasionally

Feeling - occasionally

Talking/hearing - frequently

Repetitive motions - frequently

Coordination- frequently

Travel Requirements

• 50-75% - ability to travel and required to provide weekend and evening support as needed

Compensation: $150,000 - $160,000 + 15% bonus

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability