Assistant Manager

The Salvation Army; City of Rochester (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A charitable organization in Rochester seeks an Assistant Store Manager to support daily operations. Responsibilities include managing personnel, ensuring compliance with policies, and meeting sales goals. Candidates should have a high school diploma, sales experience, and supervisory skills. This role also involves training staff and maintaining a positive work environment. Join a team focused on making a difference through community support.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

Responsibilities

• Assist in creating a hospitable work environment.
• Ensure compliance with accounting and store policies.
• Help meet sales and expense budget goals.
• Display merchandise properly on the sales floor.
• Participate in interviewing applicants.
• Assist in training and supervising personnel.
• Conduct evaluations of store personnel.
• Schedule sales associates for full store coverage.
• Complete payroll information biweekly.
• Order merchandise in absence of the manager.
• Account for cash receipts as per policy.
• Attend manager meetings if necessary.
• Report safety hazards and compliance issues.
• Support the work therapy program.
• Perform other duties as assigned.

Skills

Sales

Supervisory Ability

Communication

Team Motivation

Education

High school diploma or equivalent

Job description

The Assistant Store Manager will assist the Store Manager in managing the operation of the store and in supervision of store personnel.

Duties And Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well‑versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications and participate in interviewing applicants as needed.
• Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
• Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
• Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested.
• In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
• Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
• Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
• May be asked to fill in at other store locations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

About The Salvation Army, ARC

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in–residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.