ASST MGR I Delta ONE Lounge LAX

Compass Group USA; Los Angeles (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA’s Eurest division seeks an experienced Assistant Manager for the Delta One Premium Lounge at Los Angeles International Airport (LAX). This senior hospitality role partners with the General Manager to oversee daily lounge operations, lead front- and back-of-house teams, and drive operational excellence while supporting financial performance.

The ideal candidate brings luxury service experience, Forbes Five-Star standards familiarity, and strong leadership with budgeting,

Qualifications

• Minimum 3 years in luxury hospitality leadership or equivalent.
• Experience delivering Forbes Five-Star or luxury service standards.
• Strong budgeting, forecasting, and P&L management abilities.

Responsibilities

• Assist in managing daily lounge operations and guest service.
• Lead front-of-house and back-of-house teams.
• Recruit, train, and develop staff to achieve service excellence.
• Foster hospitality-focused culture and continuous improvement.
• Ensure compliance with Compass Group policies and standards.
• Build relationships with guests, clients, and cross-functional partners.
• Monitor performance and implement service/efficiency improvements.
• Collaborate with culinary leadership on quality and food safety.
• Support budgeting, forecasting, reporting, and cash handling.

Skills

Leadership

Budgeting

P&L analysis

Guest service

Staff development

Food safety

Scheduling

Tools

ServSafe Manager Certification

Responsible Beverage Service (RBS)

Job description

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Salary: $85000 - $90000 / yearlr

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high-performing, and fast-growing. Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

Eurest is seeking a passionate and experienced Assistant Manager to join our team at the prestigious Delta One Premium Lounge at Los Angeles International Airport (LAX).

This leadership role is ideal for hospitality professionals who thrive in luxury service environments and are committed to delivering exceptional guest experiences.

As the Assistant Manager, you will partner with the General Manager to oversee daily lounge operations, lead front- and back-of-house teams, drive operational excellence, and support financial performance. You will help cultivate a culture of accountability, teamwork, and world-class hospitality while ensuring every guest receives an elevated lounge experience.

Qualifications

• Minimum 3 years of experience in luxury hotels, fine dining restaurants, resorts, private clubs, or similar upscale hospitality environments.
• Experience delivering Forbes Five-Star or equivalent luxury service standards
• Minimum 2 years of leadership experience with demonstrated success in hiring, coaching, developing, and retaining high-performing teams.
• Strong leadership, organizational, communication, and decision-making skills.
• Ability to excel in a fast-paced environment while managing multiple priorities.
• Experience with scheduling, labor management, training, performance management, and team development.
• Strong financial acumen, including budgeting, forecasting, P&L analysis, and reporting.
• Knowledge of HACCP standards, food safety regulations, and proper food handling procedures.
• Understanding of health, sanitation, and fire safety regulations related to food service operations.
• Proven problem-solving skills with the ability to implement effective operational improvements.
• Strong guest service focus with exceptional business etiquette and client relationship skills.
• Highly organized with excellent attention to detail and time management abilities.
• ServSafe Manager Certification, Responsible Beverage Service (RBS) Certification, or equivalent credentials preferred

Key Responsibilities

• Assist in managing daily lounge operations and delivering exceptional guest service.
• Lead and support front-of-house and back-of-house food and beverage teams.
• Recruit, train, coach, and develop team members to achieve operational and service excellence.
• Foster a positive culture focused on hospitality, teamwork, and continuous improvement.
• Ensure compliance with Compass Group policies, procedures, and service standards.
• Build strong relationships with guests, clients, employees, and cross‑functional partners.
• Monitor operational performance and implement improvements to service and efficiency.
• Partner with culinary leadership to ensure quality, consistency, presentation, and food safety standards are met.
• Support financial objectives through budgeting, forecasting, reporting, cash handling, and P&L management.
• Maintain compliance with health, safety, sanitation, and regulatory requirements.
• Complete special projects and other duties as assigned.

Associates at Eurest are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.