ASST MGR I DELTA ONE LOUNGE SEA

Compass Group USA; SeaTac (WA); In loco; USD 80.000 - 81.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Descrizione del lavoro

Compass Group USA in Seattle Airport seeks an Assistant Manager for the Delta One Lounge to lead the Front of House team and deliver exceptional service to elite and VIP guests. You will recruit, train, coach, and motivate associates, supervise schedules and payroll, manage reservations, and oversee cost controls to maintain a premier dining and beverage program.

Success requires strong hospitality experience, two years of management, excellent communication, and a flair for creating memorable

Competenze

• Bachelor’s Degree preferably in hospitality, or equal fine dining experience.
• Three to five years of upscale fine dining with at least two years of management experience.
• Cash handling and reconciliation of cash banks and POS systems.
• Ability to hire, develop, train, coach, and counsel hourly associates.
• Ability to plan, market and execute special events/promotions.
• Ability to monitor and track budgets and expenditures.
• Excellent written and verbal communication skills.
• Excellent knowledge of customer service techniques and current service standards.
• Must be able to remain poised and focused under pressure.
• Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Professional appearance and demeanor required.

Mansioni

• Hires, trains, and develops all FOH restaurant staff in fine dining service standards.
• Maintains schedules, payroll, and other administrative support to maintain food and beverage cost controls, including inventory and pars.
• Organizes and conducts pre-shift and departmental meetings daily.
• Maintains communication with all departments to ensure customer service needs are met.
• Creates seating charts and station assignments daily, following up with support staff on daily expected business.
• Maintains all reservation systems and books to accommodate business demands.
• Creates side work assignments and ensures completion with wait staff.
• Maintains the highest level of service to client/guest, ensuring their satisfaction.
• Maintains cleanliness and presentation of dining room area.
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.

Conoscenze

Leadership

Customer service

Communication

Training & coaching

Formazione

Bachelor’s Degree in hospitality

Fine dining management experience

Strumenti

POS systems

Microsoft Word

Excel

Outlook

Reservations systems

Descrizione del lavoro

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Position Title: ASST MGR I DELTA ONE LOUNGE SEA

Salary: $80,170 - $80,200 / yearly

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest.

Job Summary

Embark on a hospitality adventure as our Assistant Manager for the Delta One Lounge at the Seattle Aiport with Compass-USA . In this role your craft exeptional dining experiences and lead the team to deliver superior service and hospitality to elite and VIP guests

We are seeking ahospitality professional with a strongbar, beverage, and fine dining service background who can partner closely with our Managers in delivering a world-class food and beverage program.

If you're a hospitality expert with a flair for innovation and eager to make your mark in our exciting new venture, join us in creating exceptional dining experiences.

Working as anAssistant Manager,you are responsible for the effective execution of service to the Delta One Lounge guests.

This position will provide hands-on leadership to the Front of House team by recruiting, training, coaching, and inspiring associates to deliver exceptional service and create memorable guest experiences.

Key Responsibilities:

• Hires, trains, and develops all FOH restaurant staff in fine dining service standards
• Maintains schedules, payroll, and other administrative support to maintain food and beverage cost controls, including inventory and pars
• Organizes and conducts pre-shift and departmental meetings daily
• Maintains communication with all departments to ensure customer service needs are met
• Creates seating charts and station assignments daily, following up with support staff on daily expected business
• Maintains all reservation systems and books to accommodate business demands
• Creates side work assignments and ensures completion with wait staff
• Maintains the highest level of service to client/guest, ensuring their satisfaction
• Maintains cleanliness and presentation of dining room area
• Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Qualifications:

• Bachelor’s Degree preferably in hospitality, or equal fine dining experience
• Three to five years of upscale fine dining with at least two years of management experience
• Cash handling and reconciliation of cash banks and POS systems
• Ability to hire, develop, train, coach, and counsel hourly associates
• Ability to plan, market and execute special events/promotions
• Ability to monitor and track budgets and expenditures
• Excellent written and verbal communication skills
• Excellent knowledge of customer service techniques and current service standards
• Must be able to remain poised and focused under pressure
• Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
• Conformity to the highest standards of personal integrity and ethical behavior
• Professional appearance and demeanor required

Associates at Eurest are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.