Asst Housekeeping Manager $25hr - Marriott Crabtree, Raleigh, NC

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short/Long-Term)

401K options

Tuition assistance

Discounted room rates

Training & Development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises is seeking an Assistant Housekeeping Manager to lead housekeeping, laundry, and house person teams across the property. You will work with Front Desk and Maintenance to uphold cleanliness and guest satisfaction, owning the property’s cleanliness from guest rooms to public areas.

You will coach, train, and mentor your team, handling onboarding, performance management, and development while aligning with company goals.

Qualifications

• Experience leading housekeeping teams in hotels, hospitals, or multi-unit housing.
• Strong communication with guests, managers, and colleagues.
• Proactive, professional, and integrity-driven leadership.

Responsibilities

• Oversee housekeeping, laundry, and house person teams to maintain cleanliness from guestrooms to public areas.
• Collaborate with Front Desk and Maintenance to ensure guest experience meets standards.
• Model behaviors, mentor staff, onboard and train; manage performance and succession planning.

Skills

Leadership experience

Communication skills

Pride in work

Team leadership

Professionalism & integrity

Job description

We are hiring an Assistant Housekeeping Manager

As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal Candidates

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver’s seat and leading others to success
• You are actively engaged and passionate about where you work
• You work with professionalism and integrity.

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.