Asst. Executive Housekeeper (BL6)

Crew Life at Sea Ltd.; Kentucky; On-site; USD 50,000 - 70,000; Full time

Job summary

Crew Life at Sea Ltd. seeks a housekeeping supervisor to assist the Executive Housekeeper aboard our cruise ship. You will supervise room attendants, laundry staff, and public area cleaners, ensuring top-notch cleanliness and guest satisfaction across cabins and public spaces.

Lead training, manage scheduling, monitor budgets, and uphold safety standards while coordinating with other departments to deliver a seamless guest experience.

Qualifications

• High school diploma or equivalent; Bachelor’s degree in Hospitality Management preferred.
• Minimum of 2 years in a housekeeping supervisory role, hotel or cruise ship preferred.
• German at Berlitz Level 6 (CEFR B2) for guest interactions and reporting.
• Strong leadership, organization, and communication skills; ability to work under pressure.

Responsibilities

• Assist the Executive Housekeeper in daily housekeeping operations aboard the cruise ship.
• Supervise housekeeping staff, including room attendants and cleaners; coordinate tasks.
• Monitor cleanliness and hygiene of guest cabins and public areas; inspect standards.
• Train and mentor new staff; maintain inventory and order supplies.
• Handle guest requests promptly; collaborate with other departments for guest experience.
• Assist with scheduling, performance evaluations, and cost control for housekeeping.
• Ensure compliance with safety and sanitation regulations; participate in budgeting.

Skills

Leadership

German language (B2)

Written reports

Guest interaction

Communication

Team coordination

Microsoft Office

Education

Bachelor's in Hospitality Management

High school diploma

Job description

Key Responsibilities:

• Assist the Executive Housekeeper in managing the daily operations of the housekeeping department onboard the cruise ship


• Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and public area cleaners


• Monitor and maintain cleanliness, hygiene, and organization of guest cabins and public areas


• Inspect guest cabins and public areas to ensure they meet the company's standards of cleanliness and presentation


• Train and mentor new housekeeping staff on company policies and procedures


• Maintain inventory and order supplies for the housekeeping department


• Handle guest requests and concerns in a timely and efficient manner


• Collaborate with other departments to ensure a seamless guest experience


• Assist with scheduling and assigning tasks to housekeeping staff


• Conduct performance evaluations and provide feedback to housekeeping staff


• Ensure compliance with all safety and sanitation regulations


• Assist with budgeting and cost control for the housekeeping department


• Keep track of guest feedback and take necessary actions to improve guest satisfaction


• Perform any other duties assigned by the Executive Housekeeper or management.

Qualifications:

• German at Berlitz Level 6 (CEFR B2):


• Capable of leading meetings, writing reports, and handling guest interactions in German


• High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred


• Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or cruise ship setting


• Strong leadership and organizational skills


• Excellent communication and interpersonal skills


• Ability to work well under pressure and in a fast-paced environment


• Proficient in Microsoft Office and other relevant software


• Knowledge of safety and sanitation regulations