Asst Dir - Undergraduate Academic Advising

NU USA Northeastern University; Michigan; On-site; USD 75,000 - 105,000; Full time

Job summary

Northeastern University—Oakland Campus is seeking an Assistant Director of Undergraduate Academic Advising to lead the advising team, shape services, and oversee student success initiatives. The role partners with the Director to hire, train, and support Academic Advisors while implementing advising technology and data-driven retention strategies.

Responsibilities include managing daily operations, mentoring staff, maintaining records, participating in orientation, and collaborating on course

Qualifications

• Master’s Degree in Higher Education, Counseling, Social Work, or other relevant fields; 2–3 years advising, including supervisory experience.
• Experience with diverse student populations; excellent oral and written communication.
• Understanding of advising processes and educational requirements; strong organizational skills.
• Proficiency with advising technology and various software applications; ability to work in a team.

Responsibilities

• Maintain a caseload and guide students toward academic goals.
• Explain policies, monitor progress, and make referrals as needed.
• Manage the Oakland Advising team on a day-to-day basis.
• Hire, supervise, mentor and train Academic Advisors.
• Maintain student records and update advising platforms.
• Assist with orientation and represent advising on committees.
• Collaborate to improve student support and retention strategies.

Skills

Communication

Organizational skills

Teamwork

Advising knowledge

Tech proficiency

Education

Master’s degree in Higher Education

Job description

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

JOB SUMMARY

The Assistant Director of Undergraduate Academic Advising (Oakland campus) is part of a leadership team that is responsible for supporting the development, implementation and assessment of student advising services on the Northeastern University Oakland campus. The Assistant Director works in partnership with the Director of Global Undergraduate Academic Advising in hiring, supervising and training staff; supports implementation of advising-related technology; provides academic advisement to students; coordinates special advising related projects to support student retention and university goals, and best practices in advising. It is critical that the Assistant Director works to foster a welcoming, nurturing, and belonging environment for all students.

MINIMUM QUALIFICATIONS

• Master’s Degree in Higher Education, Counseling, Social Work, or other relevant fields required, with 2-3 years relevant advising experience, including supervisory experience; experience working with diverse student populations; excellent oral and written communication skills; understanding of educational requirements and advising processes; demonstrated technology proficiency with various software applications; strong organizational skills; experience working as part of a team.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Maintain a caseload of student to provide overall guidance to students on their academic goals.
• Interpret and explain academic policies and procedures to students; monitor students’ academic progress and performance to ensure students are on track for timely completion of degree requirements; make referrals to faculty, staff and support offices.
• Provide day-to-day management of the Oakland Advising team.
• Hire, supervise, mentor and train Academic Advisors.
• Support duties include maintaining student records and updating appropriate advising platforms.
• Assist with orientation.
• Represent Oakland campus advising on relevant committees.
• Help advising team troubleshoot issues relating to students and parents.
• Collaborate with the Director while working to increase the quality of student support, and to identify and develop retention strategies that support university goals.
• Maintain strong relationships with campus and university departments such as the Registrar, Student Financial Services, WeCare, University Health and Counselling.
• Implement strategic advising plans based on assessment and evaluation of data.
• Other: Teach introductory course(s). Collaborate with team members to develop syllabi and course content. Grade all material submitted by students, keep attendance record and issue final grades.

Position Type Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Compensation Grade/Pay Type: 109S Expected Hiring Range: $74,640.00 - $105,427.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—including 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.