Asst Dir, Financial Aid

Johnson C. Smith University - JCSU; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Johnson C. Smith University - JCSU in Charlotte, NC is seeking a dedicated Financial Aid professional to manage recruitment communications and ensure accurate awarding of federal, state, and institutional funds.

The role oversees the Powerfaids module, coordinates policy development, and maintains compliance with applicable rules. Strong collaboration with students, offices, and external agencies is essential.

Qualifications

• Bachelor's degree in an appropriate area of specialization.
• Five years' experience in a college/university student financial aid office.
• Thorough knowledge of federal/state student financial assistance programs and tax laws.

Responsibilities

• Participates in recruitment to communicate with prospective/admitted students and agencies.
• Establish and implement office-wide tasks and procedures for financial aid.
• Administer and reconcile federal/state financial aid programs and COD.
• Maintain PowerFAIDS module and update rules and selections.
• Ensure compliance with federal, state, and institutional rules and regulations.
• Oversee payment releases, reconcile loan accounts, and prepare reports.

Skills

Communication

Financial aid knowledge

Policy coordination

Staff supervision

Data reconciliation

Education

Bachelor's degree

Tools

Jenzabar EX

SQL

PowerFAIDS

COD

Ellucian Colleague

Banner

Job description

This position is fully in-person (not remote or hybrid)

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Participates in recruitment to ensure effective communication with prospective and admitted students, internal offices, and external agencies with the ultimate goal of enrolling students to meet stated goals.

Assists in establishing financial aid office policies by coordinating and implementing office-wide tasks and procedures.

Administer and conduct ongoing statistical reviews and reconciliation of all financial aid programs including Federal College Work-Study, Federal Pell Grant, Federal SEOG, State Aid Programs, Institutional Scholarships, Federal Direct Loans and any other source of funds for student assistance.

Ensures that the department maintains compliance with all applicable federal, state and institutional rules and regulations.

Maintain day-to-day responsibility for the Powerfaids Financial Aid module, overseeing all systems processing. Write and update rules, population selections, and other functional/technical aspects of the system.

Determines eligibility and awards various types of institutional, state, and federal financial aid.

Provides support in processing the Federal Direct Loan programs and Common Origination and Disbursement (COD).

Manage and reconcile state grant funds.

Prepare informational materials for publication and maintain current information on the departmental website.

Administer and reconcile scholarship and institutional funds.

Oversee and coordinate the Student Loan Default Management program, including prevention and management activities as well as borrower outreach.

Works closely with the Director in developing and implementing automated processes. Evaluates, trains and supervises the Financial Aid Counseling staff. Manage workflow.

Assists with outreach efforts to the community- such as recruitment to ensure effective communication with prospective and admitted students to meet stated goals.

Authorizes release of funds to students and prepares required records and reports. Reconciles all loan program accounts; maintains balance records.

ADDITIONAL JOB FUNCTIONS

Performs general clerical/administrative duties as required, including but not limited to entering computer data,copying and filing documents, typing reports and correspondence, answering the telephone, reviewing mail, etc.

Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Bachelor's degree in an appropriate area of specialization Five (5) years' experience working in a college or university student financial aid office

Thorough knowledge of rules and regulations within Federal and State student financial assistance programs including tax laws

Demonstrated ability to work with an array of proprietary and open-source computer operating systems and databases such as Jenzabar EX, SQL, PowerFAIDS, COD, Ellucian Colleague, Banner or comparable systems.

Experience working in a Window's based environment using Microsoft Office including Microsoft Word, Access, Powerpoint, and Excel.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.