Asst. Chief Engineer

Marriott Vacations; United States; On-site; USD 65,000 - 78,000; Full time

Job summary

Marriott Vacations Worldwide is seeking an experienced engineering and maintenance leader to supervise repair work orders, maintain property standards, and plan preventative maintenance across a large property portfolio. Strong HVAC-R, electrical, and plumbing knowledge is required, with a relevant two-year degree and several years of related experience.

The role emphasizes collaboration with associates, managing the physical plant, and ensuring safety and life-safety systems are up to standard.

Qualifications

• High school diploma or GED with 4 years' maintenance/engineering experience and HVAC-R/electrical/plumbing training.
• Two-year degree in Building and Construction, Engineering, Mechanics, or related major with 2 years' relevant experience.

Responsibilities

• Supervises distribution of repair work orders.
• Maintains property standards and administers policies fairly and consistently.
• Plans, schedules and evaluates preventative maintenance programs.
• Maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures ongoing communication with associates about business objectives and expectations.
• Recommends or arranges additional services such as painting, repairs, renovations, and furnishings replacement.
• Selects and orders new equipment, supplies and furnishings.
• Oversees day-to-day operations of Engineering and related departments.
• Inspects facilities to determine work required and maintains logs/records.
• Provides 24/7 emergency response and ensures proper supplies and uniforms.

Education

High school diploma or GED; HVAC-R/electrical/plumbing training; 4 years' engineering/maintenance experience

2-year degree in Building & Construction, Engineering, Mechanics, or related major; 2 years' experience in engineering/maintenance; HVAC-R/electrical/plumbing training

Job description

Education and Experience

• High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Relocation Assistance Available

Salary Range:$65,000 to $78,000

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all associates have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers associates to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Participates in interviewing and hiring of team members with the appropriate skills.
• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
• Ensures associates understand Company, Resort and Departmental expectations and parameters.
• Ensures associates are cross-trained to support successful daily operations.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
• Schedules associates to business demands and tracks associate time and attendance.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of associates and provides feedback to individuals.
• Ensures associate recognition is taking place on all shifts.
• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
• Participates in associate progressive discipline procedures.
• Reviews associate satisfaction results.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.