Asst Chief Engineer

Hyatt; Key West (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

A prominent hotel chain in Key West is seeking an experienced engineering supervisor to manage repair work orders and maintain various systems. The role requires technical training in HVAC-R, plumbing, and electrical systems, along with a minimum of 4 years of related experience. The ideal candidate will be responsible for overseeing day-to-day operations, ensuring efficient maintenance, and providing 24/7 emergency response services. This position emphasizes guest satisfaction and collaboration with associates.

Qualifications

• 4 years’ experience in engineering and maintenance or related area.
• Technical training in HVAC-R/electrical/plumbing is required.

Responsibilities

• Supervises distribution of repair work orders.
• Assists in managing equipment, refrigeration, HVAC, plumbing, electrical systems.
• Provides emergency response services 24/7.
• Maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of repair work orders.
• Assists in managing the physical plant including HVAC, plumbing, electrical, and life safety systems.
• Provides emergency response services 24/7.
• Trains and develops team members; ensures adherence to job descriptions and performance standards.

Skills

HVAC-R technical training

Plumbing

Electrical knowledge

Communication

Guest satisfaction focus

Scheduling

Operations leadership

Education

High school diploma or GED

2-year degree in Building and Construction

Job description

Education and Experience

• High school diploma or GED; 4 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration)/electrical/plumbing.
• OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC‑R/electrical/plumbing.

Core Work Activities

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Supervises the day-to-day operations of Engineering and related departments (Maintaining Property Standards).
• Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all associates have the proper supplies, equipment and uniforms.
• Empowers associates to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
• Participates in interviewing and hiring of team members with the appropriate skills.
• Uses all available on the job training tools to train new associates and provides follow-up training as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for associates to receive new-hire training to successfully perform their job.
• Ensures associates understand company, resort, and departmental expectations and parameters.
• Ensures associates are cross-trained to support successful daily operations.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
• Schedules associates to meet business demands and tracks associate time and attendance.
• Ensures property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of associates and provides feedback to individuals.
• Ensures associate recognition is taking place on all shifts.
• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
• Participates in associate progressive discipline procedures.
• Reviews associate satisfaction results.

Cw1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.