Associate VP – CenterWell Primary Care Technology

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Washington (District of Columbia)

On-site

USD 300,000 - 450,000

Full time

5 days ago

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Job summary

CenterWell Primary Care seeks an accomplished technology executive to lead engineering for key product offerings, driving AI-enabled transformations across front-office, back-office, and clinic operations.

The role requires building and guiding cross-functional teams, shaping data platforms, and delivering enterprise-scale AI capabilities with strong governance and clinical focus.

Qualifications

12+ years of progressive technology leadership experience across product development, engineering, data, analytics, and digital transformation initiatives.
5+ years leading cross-functional teams of product managers, software engineers, data scientists, UX designers, architects, and clinical informaticists.
Proven success delivering AI-enabled products and enterprise-scale capabilities.
Deep understanding of healthcare delivery workflows, especially primary care and value-based care.
Experience designing modern data platforms and AI/ML ecosystems on cloud-native architectures.
Ability to translate business and clinical needs into technology roadmaps and measurable outcomes.
Strong user-experience focus for clinicians, staff, and patients.
Experience leading enterprise AI strategy including generative AI and decision support.
Knowledge of healthcare interoperability standards (FHIR, HL7, APIs).
Experience with clinical, claims, operational, and consumer health data.
Proven track record of scaling high-performing technology organizations.

Responsibilities

Lead engineering across a key segment of CenterWell Primary Care’s product offerings.
Drive a autonomous team to deliver solutions aligned with organizational priorities.
Influence system design to meet business objectives and requirements.
Coordinate design, testing, readiness, and production transition.
Partner with business product and strategy leaders on technology roadmaps.
Lead AI capabilities including ambient documentation and clinical decision support.
Measure impact on provider time, clinician satisfaction, and patient care capacity.
Direct the technology roadmap for front-office, back-office, and clinic operations.
Develop operational data assets, automation, and AI-enabled insights.
Lead major transformation programs: EMR optimization, AI adoption, workflow modernization.
Establish long-term strategy for AI-enabled operations and scalable platforms.
Maintain governance and responsible AI practices.

Skills

Technology Leadership

Cross-Functional Leadership

AI/ML Strategy

Healthcare Domain Knowledge

Cloud-Native Architectures

Interoperability Standards (FHIR/HL7)

Product & Engineering Roadmapping

Executive Communication

Project & Portfolio Management

Education

Bachelor's degree in Computer Science/Engineering/Information Systems/Healthcare Informatics

Tools

AI/ML Ecosystems

Cloud-Native Architectures

Interoperability Solutions

Healthcare Data Exchange Standards

Job description

Responsibilities

Lead engineering across a key segment of CenterWell Primary Care’s product offerings
Drive a team with full autonomy to deliver solutions supporting organizational priorities
Influence system design to optimize support and ensure solutions meet business objectives and requirements
Coordinate design and requirements, testing, operational readiness, and transition to production support
Partner with business product and strategy leaders and co‑lead technology‑rich business objectives
Lead the design and deployment of AI capabilities including ambient documentation, chart summarization, pre‑visit planning, coding assistance, inbox automation, prescription workflows, and clinical decision support
Measure reductions in provider administrative time, clinician satisfaction, and patient‑facing capacity
Direct the technology roadmap for front‑office, back‑office, and clinic operations
Develop operational data assets, automation capabilities, AI‑enabled insights, and decision‑support platforms
Lead major transformation programs including EMR optimization, AI adoption, workflow modernization, acquisitions and clinic integrations, operational resilience, and growth enablement
Establish the long‑term strategy for AI‑enabled practice operations, automation, workflow orchestration, agentic AI, and scalable technology platforms
Maintain governance, operational excellence, and responsible AI practices

Requirements

12+ years of progressive technology leadership experience, including responsibility for product development, engineering, data, analytics, and digital transformation initiatives
5+ years leading cross-functional teams comprised of product managers, software engineers, data scientists, UX designers, architects, and clinical informaticists
Demonstrated success delivering AI-enabled products and operational capabilities at enterprise scale
Deep understanding of healthcare delivery workflows, particularly primary care, care management, quality improvement, value-based care, and provider operations
Experience designing and implementing modern data platforms, interoperability solutions, and AI/ML ecosystems leveraging cloud-native architectures
Proven ability to translate business, clinical, and operational needs into technology roadmaps and measurable outcomes
Track record of creating exceptional user experiences for physicians, advanced practice providers, clinical staff, patients, and operational associates
Strong understanding of human-centered design principles, user research methodologies, journey mapping, and digital product development
Experience leading enterprise AI strategy, including generative AI, predictive analytics, intelligent workflow automation, decision support, and responsible AI governance
Knowledge of healthcare interoperability standards including FHIR, HL7, APIs, and healthcare data exchange ecosystems
Experience working with clinical, claims, operational, and consumer-generated health data
Demonstrated success building and scaling high-performing technology organizations through organizational growth, operating model transformation, and talent development
Ability to effectively influence executive leaders, physicians, business stakeholders, and external partners without direct authority
Strong financial management experience, including investment planning, vendor management, contract negotiations, business case development, and benefits realization
Experience establishing product operating models, agile delivery practices, and outcome-based performance management
Exceptional communication and leadership presence with experience presenting to senior executives, CIOs, CMIOs, clinical leaders, and boards
Bachelor's degree in Computer Science, Engineering, Information Systems, Healthcare Informatics, or related field

Core Competencies

Demonstrates extensive experience in leading technology initiatives, particularly in AI-enabled product development and operational transformation within healthcare. Proficient in designing data platforms and implementing interoperability solutions to enhance primary care workflows and improve clinician and patient experiences.

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