Associate VP, AI-Driven Primary Care Technology

Humana; Nashville (TN); On-site; USD 172,000 - 237,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Dental & vision coverage

Flexible work options

Job summary

Humana is seeking an Associate Vice President, Technology Solution Implementation to drive scalable AI-enabled technology solutions across CenterWell Primary Care. You will lead a high-impact team, shaping design, testing, and production readiness while aligning with enterprise objectives.

The role requires deep healthcare IT expertise, cloud-native data platforms, and strong program management to deliver multi-state clinical and operational initiatives.

Qualifications

• 12+ years of technology leadership across product, engineering, data, and digital transformation.
• 5+ years leading cross-functional teams including product managers, software engineers, data scientists, UX designers, architects, and clinical informaticists.
• Proven success delivering AI-enabled products and operational capabilities at enterprise scale.
• Deep understanding of healthcare delivery workflows, particularly primary care, care management, quality improvement, value-based care, and provider operations.
• Experience designing and implementing modern data platforms, interoperability solutions, and AI/ML ecosystems leveraging cloud-native architectures.
• Proven ability to translate business, clinical, and operational needs into technology roadmaps and measurable outcomes.
• Track record of creating exceptional user experiences for physicians, advanced practice providers, clinical staff, patients, and operational associates.
• Strong understanding of human-centered design principles, user research methodologies, journey mapping, and digital product development.
• Experience leading enterprise AI strategy, including generative AI, predictive analytics, intelligent workflow automation, decision support, and responsible AI governance.
• Knowledge of healthcare interoperability standards including FHIR, HL7, APIs, and healthcare data exchange ecosystems.
• Experience working with clinical, claims, operational, and consumer-generated health data.
• Demonstrated success building and scaling high-performing technology organizations through organizational growth, operating model transformation, and talent development.
• Ability to effectively influence executive leaders, physicians, business stakeholders, and external partners without direct authority.
• Strong financial management experience, including investment planning, vendor management, contract negotiations, business case development, and benefits realization.
• Experience establishing product operating models, agile delivery practices, and outcome-based performance management.
• Exceptional communication and leadership presence with experience presenting to senior executives, CIOs, CMIOs, clinical leaders, and boards.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Healthcare Informatics, or related field; advanced degree preferred.

Responsibilities

• Transform Provider Productivity Through AI at Scale. Lead the design and deployment of AI-driven capabilities including ambient documentation, chart summarization, pre-visit planning, coding assistance, inbox automation, prescription workflows, and intelligent clinical decision support.
• Own the Technology Portfolio Supporting Practice Operations. Direct the technology roadmap for front-office, back-office, and clinic operations, including patient access, scheduling, referrals, care team workflows, intake processes, operational command centers, workflow automation, and practice performance tools.
• Drive Executive-Level Business Outcomes Through Data and Operational Intelligence.
• Lead Large-Scale Strategic Initiatives Across the Primary Care Enterprise. Serve as the technology executive responsible for major transformation programs including EMR optimization, AI adoption, workflow modernization, acquisitions and clinic integrations, operational resilience initiatives, and growth enablement programs.
• Build the Future State of Intelligent Care Delivery Operations. Establish the long-term strategy for AI-enabled practice operations by identifying opportunities to automate manual work, orchestrate clinical and operational workflows, leverage agentic AI capabilities, and create reusable technology platforms that can be scaled across the Primary Care organization. Drive innovation while maintaining strong governance, operational excellence, and responsible AI practices.

Skills

Technology leadership

AI strategy

Healthcare IT

Cloud architecture

Program management

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, Healthcare Informatics, or related field

Job description

Humana is seeking an Associate Vice President, Technology Solution Implementation to drive scalable AI-enabled technology solutions across CenterWell Primary Care. You will lead a high-impact team, shaping design, testing, and production readiness while aligning with enterprise objectives.

The role requires deep healthcare IT expertise, cloud-native data platforms, and strong program management to deliver multi-state clinical and operational initiatives.