Associate Total Quality Engineer: Process & Quality Improvement

Phase2 Technology; Fort Worth (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition Assistance

Professional development opportunities

Job summary

TTI, Inc. in Fort Worth, TX is seeking an Associate Quality Engineer to support quality functions in distribution and assembly. You will assist Total Quality Engineer staff with customer and supplier interactions, recalls, and actions.

You will lead process improvement projects using 6 Sigma and Lean, help audits preparation, and collaborate with cross-functional teams to resolve non-conformances and drive corrective actions.

Qualifications

• High School Diploma/GED required.
• Bachelor's Degree in a related field (e.g. business, mathematics, engineering, quality) strongly preferred
• 2+ years' experience in customer facing, problem solving positions is preferred
• Previous RCCA, LSS/DMAIC experience is preferred.
• Application of quality standards such as ISO9001, AS9100, IATF16949 and military standards is helpful.
• Experience and knowledge applying the principles of quality system requirements including Root Cause and Corrective Action (RCCA) activities through a combination of data driven analysis and applied Quality Engineering knowledge.

Responsibilities

• Receive and vet notification of non-conformances from the field.
• Coordinate with Sales to validate the reported non-conformances
• Coordinate or review actions to ensure that Containment is rapid and effective
• Request return authorizations from manufacturers including the gathering and communicating of all the relevant information required for authorizations.
• Organize reported information into clear and descriptive problem statements to request Corrective Action Reports.
• Provide thorough, timely and effective Corrective Action (CA) responses to customers by requesting them from manufacturers, monitoring progress, evaluating the responses and working with the responder if insufficient.
• Processes recall notifications by gathering appropriate sales histories and identifying impacted shipments, preparing customer facing letters and distributing to the sales force.
• Reviews Open RDR's, reports on aging and works with Corporate Product to resolve old outstanding items.
• Works alongside Quality Engineers to aid in data collection, problem resolution and customer communications.
• Coordinates supplier and internal teams to resolve specific customer problems. Facilitates meetings, develops action items and schedules, and professionally follows up to ensure their completion.
• Proactively identifies and leads medium sized (3-4 month) initiatives to improve processes in other TTI departments using 6 sigma and lean methodologies

Skills

Analytical skills

Problem solving

Interpersonal skills

Bi-lingual (Spanish) helpful

Education

Bachelor's Degree in related field

High School Diploma/GED

Tools

Word

Excel

PowerPoint

Job description

TTI, Inc. in Fort Worth, TX is seeking an Associate Quality Engineer to support quality functions in distribution and assembly. You will assist Total Quality Engineer staff with customer and supplier interactions, recalls, and actions.

You will lead process improvement projects using 6 Sigma and Lean, help audits preparation, and collaborate with cross-functional teams to resolve non-conformances and drive corrective actions.