Associate Total Quality Engineer | Fort Worth, TX

TTI, Inc.; Fort Worth (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition assistance

Professional development programs

Job summary

TTI, Inc. is seeking an Associate Quality Engineer to support quality functions in distribution and assembly.

You will assist the Total Quality Engineer staff with customer and supplier interactions, recalls, and CARs, while leading internal process-improvement projects to aid audits. You will work with QA colleagues to collect data, resolve problems, and communicate with customers, suppliers, and internal teams.

Qualifications

• Bachelor’s Degree in a related field strongly preferred.
• 2+ years’ experience in customer facing, problem solving positions preferred.
• Experience applying quality standards such as ISO9001, AS9100, IATF16949 and military standards is helpful.
• Experience and knowledge applying quality system requirements including RCCA, 5 Why’s, PFMEA, etc.

Responsibilities

• Assist with quality-related functions in distribution and assembly sectors.
• Lead projects to improve internal processes and prepare personnel for audits.
• Receive and vet non-conformances; coordinate containment and corrective actions.
• Coordinate with sales and manufacturers for recall-related actions and authorizations.
• Organize information for clear problem statements and requests for corrective actions.

Skills

Analytical skills

Problem solving

Attention to detail

Interpersonal skills

Verbal & written communication

Multitasking

Spanish (bilingual)

Education

Bachelor’s Degree in related field

High School Diploma/GED

RCCA/LSS/DMAIC experience

Tools

Word

Excel

PowerPoint

Job description

The Associate Quality Engineer’s primary responsibility encompasses the Quality related functions of the distribution and assembly sectors of our business. Responsibilities include assisting the Total Quality Engineer staff with customer and supplier interactions; assisting with recalls; and customer, supplier and internal CAR’s. The Associate QE also leads projects to improve internal processes to help prepare personnel for audits.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Associate Total Quality Engineers Team:

• Receive and vet notification of non-conformances from the field.
• Coordinate with Sales to validate the reported non-conformances
• Coordinates or reviews actions to ensure that Containment is rapid and effective
• Request return authorizations from manufacturers including the gathering and communicating of all the relevant information required for authorizations.
• Organize reported information into clear and descriptive problem statements to request Corrective Action Reports.
• Provide thorough, timely and effective Corrective Action (CA) responses to customers by requesting them from manufacturers, monitoring progress, evaluating the responses and working with the responder if insufficient.
• Processes recall notifications by gathering appropriate sales histories and identifying impacted shipments, preparing customer facing letters and distributing to the sales force.
• Reviews Open RDR’s, reports on aging and works with Corporate Product to resolve old outstanding items.
• Works alongside Quality Engineers to aid in data collection, problem resolution and customer communications.
• Coordinates supplier and internal teams to resolve specific customer problems. Facilitates meetings, develops action items and schedules, and professionally follows up to ensure their completion.
• Proactively identifies and leads medium sized (3-4 month) initiatives to improve processes in other TTI departments using 6 sigma and lean methodologies

Education and Experience Requirements:

• High School Diploma/GED required.
• Bachelor’s Degree in a related field (e.g. business, mathematics, engineering, quality) strongly preferred
• 2+ years’ experience in customer facing, problem solving positions is preferred
• Previous RCCA, LSS/DMAIC experience is preferred.
• Application of quality standards such as ISO9001, AS9100, IATF16949 and military standards is helpful.
• Experience and knowledge applying the principles of quality system requirements including Root Cause and Corrective Action (RCCA) activities through a combination of data driven analysis and applied Quality Engineering knowledge. (5 Why’s, PFMEA, etc.)
• Ability to devise sampling procedures and process designs with required forms and instructions for recording, evaluating, and reporting quality data.

What we look for:

• Intermediate knowledge of Word, Excel and PowerPoint preferred.
• Possess strong analytical and problem solving skills.
• Possess strong attention to detail and organizational skills.
• Possess strong interpersonal skills.
• Possess good verbal and written communication skills.
• Ability to prioritize and work multiple tasks with limited supervision.
• Bi-lingual (Spanish) helpful.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
• Educational Assistance (Tuition Reimbursement)
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• A strong focus on giving back to our communities through philanthropic opportunities

Want to learn more? Visit us at Working at TTI, Inc.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.