Associate Technician, Operations

MSD; North Carolina; On-site; USD 36,000 - 60,000; Full time

Job summary

MSD is seeking an Associate Technician, Operations in North Carolina. This entry-level position supports manufacturing and packaging, performing hands-on tasks under the Operations Manager guidance.

You will operate equipment, monitor quality, and ensure safe, timely production in a fast-paced environment. Qualified candidates have a high school diploma, basic computer literacy, and willingness to work multi-shift hours.

Qualifications

• High School Diploma or equivalent is required.
• Ability to lift up to 50 lbs and handle typical warehouse/manufacturing tasks.
• Basic computer literacy to document and track activities.
• Willingness to work irregular hours and multi-shift operations.

Responsibilities

• Operate manufacturing and packaging equipment to meet production standards while following GMPs and SOPs.
• Complete line clearance, cleaning and inspection with proper documentation.
• Assist in machine setup and moving equipment/materials as needed.
• Perform in-process quality checks and report any defects or issues.
• Maintain clean, organized work area and ensure data integrity.

Skills

Lift 50 lbs

Basic computer literacy

Teamwork

Safety compliance

GMP/SOP compliance

Education

High School Diploma or equivalent

Job description

Job Description

Title: Associate Technician, Operations

Department: Wilson Operations Teams

Level: O1

Division / Area: Manufacturing Division / Wilson

Reports to (Title): Manager, Operations

Incumbent: New

POSITION OVERVIEW – Basic Functions & Responsibility Essential functions include, but are not limited to:

The Associate Technician, Operations is a great entry-level job for recent graduates or those with experience who want to work in manufacturing and packaging. This role involves hands‑on activities that support the manufacturing and packaging process.

Key responsibilities include following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under the Operations Manager’s guidance while collaborating with team members to ensure safe and timely production of high-quality products. The technician will operate equipment, monitor quality during production, clean work areas, and moving materials accurately and efficiently.

A willingness to learn and follow safety and quality guidelines is important for success in this role.

PRIMARY ACTIVITIES Primary activities include, but are not limited to:

Operations

• Operate various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• Complete effective line clearance, cleaning and inspection including the completion of required documentation.
• Observe and assist in basic set up of machines when required.
• Transports all required processing equipment, materials, supplies and products needed to support manufacturing and packaging.
• Perform and document equipment challenges per current procedures.
• Complete in-process product quality checks and inspections supporting the product manufacturing and packaging, validation, and development processes as required.
• Identify equipment malfunctions, product defects and process issues; communicate appropriately for timely resolution to minimize downtime.
• Observe and assist in troubleshooting of equipment.
• Complete all process related documentation promptly and accurately to meet data integrity requirements.
• Organize, clean and maintain the designated work area to ensure a clean and orderly working environment.
• Carry out the Manufacturing Division site mission by assuring finished goods and services are of the highest quality, optimal cost and delivered on schedule.

Compliance

• Conducts all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.
• Strictly adheres to all site policies on personal conduct and attendance.
• Follow health and safety policies, including proper gowning procedures and the use of safety equipment.
• Take accountability for personal and others’ safety, reporting unsafe conditions, and participating in safety investigations.
• Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escalates to appropriate personnel.
• Actively participate in and complete EHS and quality-related compliance training in a timely manner.
• Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.
• Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met.

Collaboration and Teamwork

• Collaborates with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals.
• Participate in improvement activities, and projects to improve manufacturing and packaging operation processes.
• Attends and actively participates in safety & housekeeping walkthroughs, 5S, GEMBA, or any other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.
• Participates in projects to enhance manufacturing and packaging equipment functionality and operational processes.

Skills

Education Requirements

• High School Diploma or equivalent

Required Skills

• Must be willing and able to lift 50 lbs.
• Must be willing to work irregular hours to support multi‑shift operation and/or weekends as needed.
• Must be able to demonstrate basic computer literacy (internet browsers, e‑mail, word processing).
• Capability to work in a collaborative team environment.

Preferred Skills

• Manufacturing/Production/Packaging shop floor experience preferred.

Chemical Plant Operations, Chemical Plant Operations, Cleaning Equipment, Computer Literacy, Document Management, Environmental Controls, Equipment Monitoring, Equipment Set Up, Equipment Troubleshooting, Gift Wrapping, Good Manufacturing Practices (GMP), Manufacturing Operations, Materials Handling, Operations Support, Packaging Operations, Packaging Processes, Pharmaceutical Production, Pharmaceutical Quality Assurance, Process Equipment, Product Improvements, Product Inspections, Production Scheduling, Production Tracking, Product Specifications, Product Testing {+ 7 more}

Preferred Skills:

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): na

Job Posting End Date

10/6/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.