Technician, Operations (Onsite)

Merck; Rahway (NJ); On-site; USD 56,000 - 88,000; Full time

Job summary

Merck is seeking a packaging and labeling operations specialist to support clinical packaging and labeling activities at our Rahway, NJ site. The role involves material, room, and equipment staging, execution, documentation, and room clearance, with hands-on training for new employees.

The position is full-time, on-site, with a shift structure and start/stop times, requiring daily presence five days a week.

Qualifications

• Growth mindset.
• Team player.
• Desire to learn packaging operations.
• Excellent interpersonal and communication skills.
• Detail-oriented and organized.

Responsibilities

• Maintain cGMP and safety training to site requirements.
• Follow cGMP, SOPs and safety requirements in all activities.
• Report potential quality events and non-conformances to GMPs/SOPs.
• Ensure all paperwork is properly executed using GDP guidelines.
• Occasional overtime and weekend work may be requested.
• Interact with employees within own department and with other groups/departments.
• Support investigations and internal inspections.
• Undertake specific projects within the group as needed.
• Perform incoming material receipt, clinical site drug returns and sample management.
• Receive, inspect and store warehouse inventory; execute sample collection activities.
• Post and manage inventory (min/max, Excess & Obsolete).
• Coordinate discard process for expired/non-available inventory.
• Process order management and material staging for packaging/labeling centers.
• Provide emergency cold vault coverage as needed.
• Perform regular cycle counts; ensure inventory accuracy.
• Manage shipping, freight, and logistics (pick, pack, label, ship).
• Coordinate and prioritize warehouse activities as assigned.
• Distribute bulk and finished clinical materials.

Skills

Growth mindset

Team player

Desire to learn packaging operations

Interpersonal and communication skills

Detail-oriented and organized

Education

High School Diploma or equivalent

Tools

SAP

Microsoft Word

Outlook

Job description

Working closely with Senior Packaging Technicians, work within a team environment to execute clinical packaging and labeling activities, including material, room and equipment staging, execution and documentation of operations, and room clearance and cleaning. Perform visual inspection of rooms and equipment post-cleaning. Provide hands-on training for new employees. Support additional operational activities in support of sampling and material transfer. Performs all tasks related to clinical label printing production. Maintain training and compliance with site safety and quality requirements.

This role is part of a shift, with specific requirements for start and stop times and requires onsite presence five days a week.

General Responsibilities

• Maintain cGMP and safety training to site requirements.
• Follow cGMP, Standard Operating Procedure (SOP) and safety requirements in all activities.
• Report potential quality events, non-conformance to GMPs/SOPs when observed.
• Ensure all paperwork is properly executed using Good Documentation Practices
• Occasional overtime and weekend work may be requested.
• Interact with employees within own department as well as frequent interactions with employees from other groups/departments.
• Support investigations and internal inspections.
• Supports creative problem solving, provides detailed analysis of issues and anticipates technical problems and obstacles.
• Undertake specific projects within the group on as needed basis.

Warehouse-specific Responsibilities

• Perform incoming material receipt, clinical site drug returns and sample management.
• Receive, inspect and store all warehouse inventory.
• Execute sample collection activities.
• Perform inventory functions such as weekly replenishment, posting of Excess & Obsolete inventory and min/max changes.
• Coordinate and execute discard process for, but not limited to, expired and non-available inventory.
• Process order management and material staging in support of packaging/labeling work centers.
• Emergency cold vault coverage, when needed.
• Perform regular cycle counts, ensuring system inventory accuracy.
• Manages shipping activities, freight and logistics functions (pick, pack, label, schedule, ship)
• May be assigned to coordinate and/or prioritize warehouse activities.
• Manages distribution of bulk and finished good clinical materials.

Documentation

• Creation of Packaging documents according to SOPs.
• Ensures correct documentation of transactions within SAP.
• Documentation according to Good Documentation Practice (GDP) Guideline.
• Check of correct content of written Good Manufacturing Practice (GMP) documents.

Education

• High School Diploma or equivalent required

Experience & Skills

• Growth mindset
• Team player
• Desire to learn packaging operations.
• Excellent interpersonal and communication skills.
• Detail-oriented and organized

Requirements

• Ability to repetitively lift, carry, push and pull up to 50 lbs. required for Packaging and Warehouse roles.
• Ability to quickly learn new systems required.
• Demonstrate competency and in-depth knowledge of all processes, methods and procedures related to GMP environment and area-specific tasks.
• Experience with Microsoft applications (Word, Outlook)
• SAP experience is highly desired
• Cold Chain experience is highly desired

The Salary Range For This Role Is

$55,900 - $88,100

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Required Skills

Cleanroom Gowning, GMP Operations, Good Manufacturing Practices (GMP), Information Organization, Inventory Maintenance, Laboratory Processes, Machinery Operation, Manufacturing Quality Control, Microsoft Word, Packaging Operations, Pharmaceutical Manufacturing, Proper Documentation, Safety Measures, Safety Procedures, Standard Operating Procedure (SOP)

US And Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Requirements

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

10%

Flexible Work Arrangements

Not Applicable

Shift

1st - Day

Valid Driving License

No

Hazardous Material(s)

n/a

Job Posting End Date

09/25/2026

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R417330