Associate Technician, Operations

Merck; Wilson (NC); On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Comprehensive benefits package

Job summary

Merck in Wilson, North Carolina seeks an Associate Technician, Operations to support manufacturing and packaging. The role involves hands-on machine operation, adherence to GMP and SOPs, and accurate documentation under the guidance of the Operations Manager.

Ideal for recent graduates or those seeking an entry-level position in a manufacturing environment. You will monitor quality, perform in-process checks, keep a clean work area, and learn safety and data integrity practices while

Qualifications

• High School Diploma or equivalent required.
• Must be willing to lift 50 lbs and operate basic manufacturing equipment.
• Able to follow GMPs, SOPs, and data integrity requirements.
• Basic computer literacy and ability to document activities clearly.

Responsibilities

• Operate manufacturing and packaging equipment to meet daily production standards.
• Complete line clearance, cleaning, and inspections with proper documentation.
• Assist setup of machines and move materials as needed for production.
• Identify equipment issues and notify for timely resolution to minimize downtime.
• Maintain clean, organized work areas and follow safety guidelines.

Skills

GMP compliance

Documentation

Equipment setup

Troubleshooting

Quality checks

Safety procedures

Computer literacy

Teamwork

Education

High School Diploma or equivalent

Job description

Job Description

Title: Associate Technician, Operations

Department: Wilson Operations Teams

Level: O1

Division / Area: Manufacturing Division / Wilson

Reports to (Title): Manager, Operations

Incumbent: New

POSITION OVERVIEW – Basic Functions & Responsibility Essential functions include, but are not limited to:

The Associate Technician, Operations is a great entry-level job for recent graduates or those with experience who want to work in manufacturing and packaging. This role involves hands‑on activities that support the manufacturing and packaging process. Key responsibilities include following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under the Operations Manager's guidance while collaborating with team members to ensure safe and timely production of high-quality products. The technician will operate equipment, monitor quality during production, clean work areas, and moving materials accurately and efficiently. A willingness to learn and follow safety and quality guidelines is important for success in this role.

Primary Activities

• Operations
• Operate various manufacturing and packaging equipment to routinely achieve production standards

while following GMPs and SOPs.

• Complete effective line clearance, cleaning and inspection including the completion of required

documentation.

• Observe and assist in basic set up of machines when required.
• Transports all required processing equipment, materials, supplies and products needed to support

manufacturing and packaging.

• Perform and document equipment challenges per current procedures.
• Complete in-process product quality checks and inspections supporting the product manufacturing

and packaging, validation, and development processes as required.

• Identify equipment malfunctions, product defects and process issues; communicate appropriately for

timely resolution to minimize downtime.

• Observe and assist in troubleshooting of equipment.
• Complete all process related documentation promptly and accurately to meet data integrity

requirements.

• Organize, clean and maintain the designated work area to ensure a clean and orderly working

environment.

• Carry out the Manufacturing Division site mission by assuring finished goods and services are of the highest quality,

optimal cost and delivered on schedule.

Compliance

• Conducts all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.
• Strictly adheres to all site policies on personal conduct and attendance.
• Follow health and safety policies, including proper gowning procedures and the use of safety equipment.
• Take accountability for personal and others' safety, reporting unsafe conditions, and participating in safety investigations.
• Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and escalates to appropriate personnel.
• Actively participate in and complete EHS and quality-related compliance training in a timely manner.
• Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.
• Document manufacturing and packaging activities in accordance with Good Documentation Practices including ensuring data integrity requirements are met.

Collaboration and Teamwork

• Collaborates with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals.
• Participate in improvement activities, and projects to improve manufacturing and packaging operation processes.
• Attends and actively participates in safety & housekeeping walkthroughs, 5S, GEMBA, or any other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.
• Participates in projects to enhance manufacturing and packaging equipment functionality and operational processes.

Skills

• Education Requirements
• High School Diploma or equivalent
• Required Skills
• Must be willing and able to lift 50 lbs.
• Must be willing to work irregular hours to support multi-shift operation and/or weekends as needed.
• Must be able to demonstrate basic computer literacy (internet browsers, e-mail, word processing).
• Capability to work in a collaborative team environment.
• Preferred Skills
• Manufacturing/Production/Packaging shop floor experience preferred.

Salary Range

$43,100 - $67,800

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Required Skills

Chemical Plant Operations, Chemical Plant Operations, Cleaning Equipment, Computer Literacy, Document Management, Environmental Controls, Equipment Monitoring, Equipment Set Up, Equipment Troubleshooting, Gift Wrapping, Good Manufacturing Practices (GMP), Manufacturing Operations, Materials Handling, Operations Support, Packaging Operations, Packaging Processes, Pharmaceutical Production, Pharmaceutical Quality Assurance, Process Equipment, Product Improvements, Product Inspections, Production Scheduling, Production Tracking, Product Specifications, Product Testing {+ 7 more}

US And Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Requirements

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

No Travel Required

Flexible Work Arrangements

Not Applicable

Shift

1st - Day

Valid Driving License

No

Hazardous Material(s)

na

Job Posting End Date

10/6/2026

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R416558