Associate Technician-Flex

Insight; Fort Worth (TX); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Insight is seeking an Associate Technician Flex to be fully onsite at our Fort Worth, TX office. You will diagnose and repair hardware, install and test systems, and handle technical documentation to support billing and compliance.

Ideal candidates have 2-5 years in IT support, strong communication skills, and an IT certificate or diploma. A+ and experience with HP/Dell/Lenovo hardware are preferred.

Formación

• IT-related certificate or diploma is required.
• 2-5 years of troubleshooting or IT support experience.
• Strong communication, organizational, customer service and problem-solving skills.
• A+ certification is preferred.
• Experience as certified HP, Dell or Lenovo technician is preferred.

Responsabilidades

• Diagnose and repair hardware and peripheral issues using efficient, cost-effective solutions to minimize downtime.
• Install and test hardware, ensuring everything works and following instructions.
• Complete all required technical documentation for billing, product returns, and compliance.
• Support Insight's depot programs such as Hot Swap and Repair.

Conocimientos

IT support

Troubleshooting

Customer service

Educación

IT certificate/diploma

Herramientas

HP certification

Dell certification

Lenovo certification

Descripción del empleo

Associate Technician Flex

Requisition Number: 106517

Location: This role is fully onsite in our Fort Worth, TX office.

Salary: $18/hr

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About The Role

As a Flex Services Technician, you'll be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You'll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow. Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.

• Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
• Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
• Completing all required technical documentation for billing, product returns, and compliance.
• Supporting Insight's depot programs such as Hot Swap and Repair

What We're Looking For

• IT-related certificate or diploma
• 2-5 years of troubleshooting or IT support experience
• Strong communication, organizational, customer service, and problem-solving skills
• A+ certification (preferred)
• -Previous experience working as certified HP, Dell or Lenovo technician (preferred)

Be AmbITious:

This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.