Associate Technician

HomeServe; Englewood (CO); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Great benefits package

Union role

Job summary

HomeServe is seeking a full-time HVAC technician to service residential heating and cooling systems in Colorado. The role requires strong field experience, universal refrigerant certification, and a valid driver’s license.

You will diagnose issues, perform repairs, manage parts inventory, and coordinate with dispatch to meet service standards. The position emphasizes independent work, clear customer communication, and adherence to safety protocols.

Qualifications

• Minimum of 2 years field experience in heating and air conditioning.
• Universal Certification for recovery and installation of refrigerants.
• Valid Driver’s License.
• Ability to speak, read, and write English proficiently.
• Familiar with using electronic devices and data entry for service tickets.

Responsibilities

• Ensure proper operation and performance of residential HVAC systems.
• Diagnose malfunctions and identify repair/replacement needs.
• Coordinate with Dispatch to manage work orders and service standards.
• Repair HVAC systems and related equipment to maintain operation.
• Manage inventory and maintain parts availability.
• Respond to emergencies and maintain safety at job sites.

Skills

HVAC experience

English proficiency

Independent work

Customer communication

Education

High School Diploma or GED

Job description

• Ensure the proper operation and performance of customers’ heating/air conditioning systems in a residential environment.
• Identify, repair/replacement needs necessary to maintain equipment and systems; provide necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.

Responsibilities:

• Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
• Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
• Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
• Manage repair costs while minimizing inefficiencies.
• Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
• Must be able to work independently and have good customer communication skills.
• Other duties as assigned

Job Requirements:

• Minimum requirement is a High School Diploma or General Education Degree (GED)
• Strong HVAC Experience in Residential Areas
• Universal Certification for recovery and installation of refrigerants
• Valid Driver’s License.
• Ability to speak, read, and write English in a proficient manner.
• Minimum of 2 years field experience in heating and air conditioning
• Must be familiar and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry
• Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components

This is a full-time union role with a great benefits package. Hourly pay ranges from: $$38.62/hr - $40.55/hr

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work.

• Able to drive and operate a motorized passenger vehicle
• Able to perform tasks requiring bending, crawling, kneeling, crouching, climbing; and to change positions frequently
• Able to use stairways or ladders to access customer locations
• Able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, masks/respirators, gloves, and safety footwear
• Able to lift up to 15 pounds occasionally; up to 35 pounds seldomly
• Able to use arms and hands to reach, hold, lift, turn, push and pull objects and tools
• Visual acuity for both distance and up-close tasks

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

#HSES

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.