Associate Systems Engineer

EDGECo Holdings, LP; Harrisburg (Dauphin County); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid Time Off

Job summary

A financial services firm located in Harrisburg is seeking an Associate Systems Engineer to support and manage IT infrastructure effectively. The ideal candidate will have over 2 years of experience in server/cloud infrastructures, along with skills in Windows OS, Active Directory, and database concepts. The position offers hybrid work and a comprehensive benefits package, including health insurance and 401(k) matching.

Qualifications

• Experience and knowledge working with Azure AD and Office 365.
• Familiar with server administration concepts and practices.
• Working knowledge of SQL and NoSQL database concepts.

Responsibilities

• Setup, monitor, and maintain local, development, and production infrastructures.
• Participate in periodic testing of disaster recovery solutions.
• Troubleshoot software and hardware issues and support operational compliance.

Skills

2+ years working in server or cloud infrastructure

Experience and knowledge working in Windows OS

Ability to work independently and manage workload

Demonstrated experience quickly and calmly solving problems

Ability to communicate effectively with end users

Education

Preferred Certifications: MCSE, MCSA, A+, Network+, Azure Certification

Tools

Microsoft SQL Server

Windows Server OS

Active Directory

PowerShell

Microsoft Azure

Job description

The Associate Systems Engineer is an integral part of our IT team in ensuring that the company’s technology infrastructure runs smoothly and efficiently. The Associate Systems Engineer is responsible for several tasks related to working on and maintaining the company’s hardware, software, and analytics.

Location: Harrisburg, PA - Hybrid

We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas.

Responsibilities

• Setup, monitor, and maintain local, development, and production infrastructures utilizing a mixture of on premise and cloud systems.
• Participate in periodic testing of disaster recovery solutions.
• Patch and upgrade systems.
• Assembly and delivery of new hardware.
• Maintenance of software and licensing.
• Promotion of software to production environments including database updates.
• Creation and maintenance of systems documentation.
• Resolve incoming support requests via the Helpdesk as needed with limited direct supervision.
• Troubleshoot software and hardware issues.
• Provide quality support to employees regarding hardware and software needs and ensure timely resolution of issues and follow up with employees.
• Configure and setup new devices to company and compliance standards (laptops, phones, etc.), and ensure new employees are set up properly and have access to necessary systems.
• Assist with planning, migration, and expansion of environments.
• Evaluate new software and systems.
• Perform, monitor, and test system backups and recovery.
• Participate in the 24/7 rotating on‑call schedule, and handle issues that arise during off hours maintenance windows.
• Support regulatory compliance, policies and procedures related to IT operations and security.
• Record and respond to technical incidents and requests using the ticketing system while adhering to performance goals.

Skills & Experience

• 2+ years working in server or cloud infrastructure.
• Preferred Certifications: MCSE, MCSA, A+, Network+, Associate level Azure Certification.
• Experience and knowledge working in Windows OS, Windows Server OS, Active Directory, Microsoft SQL Server, IIS, and PowerShell.
• Experience and knowledge working with Microsoft Azure, Azure AD, Office 365, infrastructure automation (PowerShell DSC, Azure Automation), application deployment, Linux, Bash, load balancing, networking, network security, and vulnerability scanning.
• Working knowledge of SQL and NoSQL database concepts.
• Familiarity with standard concepts, practices, and procedures within information technology and/or information systems as it relates to server administration.
• Ability to work independently and manage workload.
• Ability to communicate effectively with end users and staff from other departments.
• Demonstrated experience quickly and calmly solving problems.

Who We Are

EdgeCo Holdings is made up of several affiliated financial services companies, including AmericanTCS Holdings and NewEdge Capital Group. For over four decades, the EdgeCo companies have provided a suite of technology and support services to financial intermediaries and their clients, including full‑service retirement plan administration, wealth management, brokerage, advisory, and trust and custody solutions.

What We Offer

Compensation will be comprised of a base salary and an opportunity to qualify for bonus(es) or commissions. EdgeCo Holdings' benefit package includes health, dental, vision, short‑term disability, long‑term disability, life insurance, PTO and 401(k) match (after applicable waiting periods).

Applications will be accepted on an ongoing basis.