Associate Systems Administrator

State Compensation Insurance Fund; Los Angeles (CA); Remote; USD 55,000 - 74,000; Full time

Job summary

State Compensation Insurance Fund in Los Angeles County is seeking an Associate Systems Administrator for a 12-month limited-term full-time position. You will support Windows Server environments, Active Directory, and network/telecom infrastructure, providing frontline IT services to internal customers.

Responsibilities include incident handling, user training, and coordinating technical support with various programs. Telework is available, and a permanent appointment may follow LT if warranted.

Qualifications

• Eighteen (18) months IT Technician experience.
• Two (2) years of IT Technical, analytical or computer systems or services experience.
• Some experience may be substituted for education.
• This is a 12-month limited term position; may be extended or made permanent.
• Telework available; work location is Los Angeles County.

Responsibilities

• Provide quality customer service as the single point of contact to customers by managing call activity, service tickets, and issue resolution.
• Administer and maintain Windows Server Operating Systems, Active Directory, servers, network equipment, and telephone systems to meet site operational needs.
• Coordinate/provide technical support and training to end-users and local program operations.

Skills

IT Technician experience

IT experience

Education

Some college credit may substitute experience

Tools

Windows Server

Active Directory

Networking equipment

Telephone systems

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Position Details

Job Code #: JC-536525

Position # (s): 402-416-1401-XXX

Working Title: Associate Systems Administrator

Classification: INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00 - $6,614.00 A

$5,424.00 - $7,270.00 B

$5,930.00 - $7,947.00 C

$6,521.00 - $8,740.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Los Angeles County

Telework: Telework

Job Type: 12 Month Limited Term - Full Time

Department Information

State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.

Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.

Department Website: http://www.statefundca.com

Job Description And Duties

State Fund’s Information Technology (IT) – Client Support Services Unit in Vacaville has an opening for an Associate Systems Analyst.

• Provide quality customer service as the single point of contact to customers by managing call activity, service tickets, and assuming accountability for issues/inquiry resolution
• Administrate and maintain Windows Network Operating Systems, Active Directory, servers, network equipment, and telephone systems to meet site operational needs and systems goals
• Coordinate/provide technical support and training (educating) end-users and local program operations

Minimum Qualification

Please refer to the class specification for additional details regarding the minimum qualifications of the position.

• Eighteen (18) months IT Technician experience
• Two (2) years of IT Technical, analytical or computer systems or services experience
• Some experience may be substituted for education

This is a 12-month limited term position which may be extended, cancelled, or made permanent at any time.

If becoming permanent, the selected candidate must be eligible for a permanent appointment at the time of the LT appointment or at the time of the conversion.

You will find additional information about the job in the Duty Statement.

Special Requirements

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.

To be considered, you must provide a fully completed STD 678 application and resume. If a Statement of Qualifications (SOQ) is required for this posting, it must also be submitted as instructed in the “Required Application Package” section. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

If this posting requires an SOQ, Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting a document that is not your own may be cause for disqualification from the hiring process.