Associate (Summer 2027)

Gravitate Energy LLC; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Gravitate Energy LLC in Dallas, TX is seeking an Associate to bridge client needs with Gravitate’s software across business, technology, and client engagement. You’ll gain hands-on experience in product delivery, technical implementation, and client support to translate strategic goals into practical solutions.

You’ll work with developers, consultants, and support teams to deliver enterprise-grade results, assisting with integrations, design recommendations, and knowledge sharing.

Qualifications

• Bachelor’s or Master’s degree in Engineering, CS, IS, or related field.
• Ability to explain technical concepts to non-technical audiences with clarity and confidence.
• Strong problem-solving skills and persistence to see challenges through to completion.
• Ability to balance multiple priorities and manage timelines in a fast-paced environment.
• Self-motivated, collaborative, and committed to lifelong learning.
• Strong written and verbal communication skills.

Responsibilities

• Build expertise in the fuel supply chain and its participants.
• Learn Gravitate technology suite and how it meets participant needs.
• Collaborate with developers, consultants, and support staff to deliver enterprise-grade solutions.
• Support implementations through integrations, configurations, and technical design recommendations.
• Partner with clients to understand objectives, issues, and project goals as a trusted liaison.
• Translate business requirements into actionable implementation plans and technical solutions.
• Manage incoming support requests with timely resolution or escalation and proactive communication.
• Contribute to knowledge-sharing, documentation, and process improvements.

Skills

Communication

Problem solving

Prioritization

Team collaboration

Self-motivated

Education

Bachelor's or Master’s degree in Engineering/CS/IS

Tools

SQL

MongoDB

Python

APIs

CI/CD

Azure

Docker

Jira

Zendesk

Job description

Description

Why Gravitate?

At Gravitate, we’re on a mission to reinvent how refiners and gas stations buy, sell, and transport fuel. We are proud to serve this massive industry that touches nearly everyone’s daily life. Our AI-powered technology suite is already delivering huge value for some of the world’s largest fuel companies, and we’re just getting started.

We’re growing fast, and we want ambitious engineers and problem-solvers to join us for the next wave of innovation. At Gravitate, you’ll work with modern tech, learn from experienced mentors, and see your ideas make an impact right away.

Our culture is built on high performance and high positivity. We believe winning is a team sport — we share knowledge freely, support each other, and celebrate every win together. We’re obsessed with finding better ways to solve tough problems, and we know the next big idea can come from anyone, including you.

If you’re a self-starter, a natural leader, and someone who truly cares about the work you do, you’ll fit right in at Gravitate.

The Role

As a Gravitate Associate, you’ll sit at the intersection of business, technology, and client engagement. You’ll gain hands‑on experience in product delivery, technical implementation, and client support—helping our customers translate their strategic goals into solutions powered by Gravitate’s software. Think of yourself as a bridge: connecting client needs to our product capabilities while ensuring seamless delivery and exceptional customer service.

What You’ll Do

• Build expertise learning about the fuel supply chain and its participants
• Learn about the Gravitate technology suite and how it meets the participants needs
• Collaborate with cross‑functional teams—developers, consultants, and support staff to deliver enterprise‑grade solutions and support.
• Support implementations through integrations, configurations, and technical design recommendations.
• Partner with clients to understand their objectives, issues, and project goals, serving as a trusted liaison.
• Analyze business requirements and translate them into actionable implementation plans. product enhancements, and technical solutions.
• Manage incoming support requests, ensuring timely resolution or escalation, while keeping communication clear and proactive.
• Contribute to knowledge‑sharing, documentation, and continuous improvement of processes.

What We’re Looking For

• Bachelor’s or Master’s degree in Engineering, CS, IS, or related fields.
• Ability to explain technical concepts to non‑technical audiences with clarity & confidence.
• Strong problem‑solving skills and persistence in seeing challenges through to completion.
• Ability to balance multiple priorities and manage timelines in a fast‑paced environment.
• Self‑motivated, collaborative, and committed to lifelong learning.
• Strong written and verbal communication skills

Nice to Have:

• Experience in software product development, engineering, delivery, support, or consulting (internships or early career experience welcome).
• Experience with SQL, MongoDB, or scripting languages (Python preferred).
• Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.).
• Exposure to Agile methodologies, cloud platforms (Azure, Docker), or CI/CD pipelines.
• Experience in consulting or client‑facing roles.
• Knowledge of energy or commodities markets.

Why Join Us?

At Gravitate, people are not replaceable parts—they are the heart of our success. We believe in open communication, teamwork, and clapping for each other at every opportunity. Our culture emphasizes growth, collaboration, and creating lasting careers.

Problem solvers, go‑getters, and charge‑takers — we (really) want to hear from you.