Associate (Summer 2027)

Gravitate; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gravitate is seeking an Associate to join our team at the intersection of business, technology, and client engagement. You will gain hands-on experience in product delivery, technical implementation, and client support, translating client goals into Gravitate-powered solutions.

You will learn our technology suite, collaborate with developers, consultants, and support staff, and contribute to enterprise-grade deployments while delivering excellent customer service.

Qualifications

• Bachelor’s or Master’s degree in Engineering, CS, IS, or related fields.
• Ability to explain technical concepts to non-technical audiences with clarity and confidence.
• Strong problem-solving skills and persistence in seeing challenges through to completion.
• Ability to balance multiple priorities and manage timelines in a fast-paced environment.
• Self-motivated, collaborative, and committed to lifelong learning.
• Strong written and verbal communication skills.

Responsibilities

• Build expertise learning about the fuel supply chain and its participants.
• Learn about Gravitate technology suite and how it meets participants' needs.
• Collaborate with cross-functional teams—developers, consultants, and support staff to deliver enterprise-grade solutions and support.
• Support implementations through integrations, configurations, and technical design recommendations.
• Partner with clients to understand their objectives, issues, and project goals, serving as a trusted liaison.
• Analyze business requirements and translate them into actionable implementation plans.
• Manage incoming support requests, ensuring timely resolution or escalation, while keeping communication clear and proactive.
• Contribute to knowledge-sharing, documentation, and continuous improvement of processes.

Skills

Technical communication

Problem solving

Multi-tasking

Collaborative

Lifelong learning

Education

Bachelor's or Master's degree in Engineering, CS, IS, or related fields

Tools

SQL

MongoDB

Python

APIs

Jira

Zendesk

Azure

Docker

CI/CD

Job description

Description

Why Gravitate?

At Gravitate, we’re on a mission to reinvent how refiners and gas stations buy, sell, and transport fuel. We are proud to serve this massive industry that touches nearly everyone’s daily life. Our AI-powered technology suite is already delivering huge value for some of the world’s largest fuel companies, and we’re just getting started.

We’re growing fast, and we want ambitious engineers and problem-solvers to join us for the next wave of innovation. At Gravitate, you’ll work with modern tech, learn from experienced mentors, and see your ideas make an impact right away.

Our culture is built on high performance and high positivity. We believe winning is a team sport — we share knowledge freely, support each other, and celebrate every win together. We’re obsessed with finding better ways to solve tough problems, and we know the next big idea can come from anyone, including you.

If you’re a self-starter, a natural leader, and someone who truly cares about the work you do, you’ll fit right in at Gravitate.

The Role

As a Gravitate Associate, you’ll sit at the intersection of business, technology, and client engagement. You’ll gain hands‑on experience in product delivery, technical implementation, and client support—helping our customers translate their strategic goals into solutions powered by Gravitate’s software. Think of yourself as a bridge: connecting client needs to our product capabilities while ensuring seamless delivery and exceptional customer service.

What You’ll Do

• Build expertise learning about the fuel supply chain and its participants
• Learn about the Gravitate technology suite and how it meets the participants needs
• Collaborate with cross‑functional teams—developers, consultants, and support staff to deliver enterprise‑grade solutions and support.
• Support implementations through integrations, configurations, and technical design recommendations.
• Partner with clients to understand their objectives, issues, and project goals, serving as a trusted liaison.
• Analyze business requirements and translate them into actionable implementation plans. product enhancements, and technical solutions.
• Manage incoming support requests, ensuring timely resolution or escalation, while keeping communication clear and proactive.
• Contribute to knowledge‑sharing, documentation, and continuous improvement of processes.

What We’re Looking For

• Bachelor’s or Master’s degree in Engineering, CS, IS, or related fields.
• Ability to explain technical concepts to non‑technical audiences with clarity & confidence.
• Strong problem‑solving skills and persistence in seeing challenges through to completion.
• Ability to balance multiple priorities and manage timelines in a fast‑paced environment.
• Self‑motivated, collaborative, and committed to lifelong learning.
• Strong written and verbal communication skills

Nice to Have:

• Experience in software product development, engineering, delivery, support, or consulting (internships or early career experience welcome).
• Experience with SQL, MongoDB, or scripting languages (Python preferred).
• Familiarity with APIs, system integrations, or SaaS support tools (Zendesk, Jira, etc.).
• Exposure to Agile methodologies, cloud platforms (Azure, Docker), or CI/CD pipelines.
• Experience in consulting or client‑facing roles.
• Knowledge of energy or commodities markets.

Why Join Us?

At Gravitate, people are not replaceable parts—they are the heart of our success. We believe in open communication, teamwork, and clapping for each other at every opportunity. Our culture emphasizes growth, collaboration, and creating lasting careers.

Problem solvers, go‑getters, and charge‑takers — we (really) want to hear from you.