Associate Strategic Client Executive, Rx Solutions

Marsh McLennan Agency; Raleigh (NC); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking an Associate Strategic Client Executive on the Rx Solutions team. The role focuses on post‑sale implementation and ongoing pharmacy management, serving as the primary field contact and offering strategic support across the sales cycle.

You will review PBM contracts for compliance, build strong client relationships, educate the field on new features, and assist with renewals and reporting.

Qualifications

• Bachelor’s Degree or equivalent career experience.
• Minimum of ten (10) years working directly in pharmacy from PBM, carrier, consultant or pharma manufacturer perspective.
• Focus and experience with major accounts and a strong understanding of pharmacy benefits.
• Strong relationship management experience with knowledge and experience in benefit consultation.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Responsibilities

• Serve as the primary contact for field offices, providing post‑sale implementation support and ongoing pharmacy management.
• Offer strategic and consultative support throughout the sales process and review PBM contracts for compliance.
• Build strong relationships with the MMA field, strategic partners, and PBMs.
• Educate the field on new features and improve processes for a better client experience.
• Assist with renewals and timely reporting; create client communications with marketing; mentor other Client Managers; handle administrative tasks.

Skills

Relationship management

Pharmacy benefits knowledge

PBM contract review

Sales/support process

Education

Bachelor’s degree or equivalent

Job description

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Strategic Client Executive at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life

As Associate Strategic Client Manager on the Rx Solutions team, you’ll serve as the primary contact for field offices, providing support in post‑sale implementation and ongoing pharmacy management. Your responsibilities include offering strategic and consultative support throughout the sales process, reviewing PBM contracts for compliance, and building strong relationships with the MMA field, strategic partners, and PBMs. You’ll educate the field on new features, improve processes for a better client experience, and assist with renewals and timely reporting. Additionally, you’ll create client communications in collaboration with marketing, mentor other Client Managers, and handle various administrative tasks to ensure smooth operations and avoid potential issues.

Our future colleague

• Bachelor’s Degree or equivalent career experience
• Minimum of ten (10) years working directly in pharmacy from PBM, carrier, consultant or pharma manufacturer perspective
• Focus and experience with major accounts and a strong understanding of pharmacy benefits
• Strong relationship management experience with knowledge and experience in benefit consultation
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Additional qualifications (not required)

• Current L&H licensure or ability to obtain within 90 days of employment
• In‑depth knowledge of PBM contracts, and extensive experience in analysis and negotiations related to pharmacy and PBMs

Valuable Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Who You Are Is Who We Are

We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.