Seasonal Sales Associate Part Time, Pinecrest West Elm

Williams-Sonoma; Cleveland (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount on Williams‑Sonoma品牌

401(k) and other investment options

Wellness program and health benefits

Paid vacations and holidays (full-time

Diversity and inclusion in the work环境

Relocation not offered

Job summary

Williams‑Sonoma, Inc. in Cleveland, OH is seeking a Sales Associate to deliver exceptional customer service and drive sales in a fast-paced specialty retail environment. You will offer in-depth product knowledge, participate in gift services, and manage register transactions with accuracy.

The role emphasizes helpful, proactive engagement, strong product familiarity, and teamwork to maintain presentation and store standards while meeting daily sales targets.

Qualifications

• 1-2 years of customer service experience and retail sales experience preferred.
• Ability to sell and exceed sales goals with strong closing skills.
• Comfort with building relationships through questions to understand customer needs.

Responsibilities

• Provide sincere, friendly, energetic customer service and uphold World-Class standards.
• Assist customers with services like gift wrap, registry, catalogs, and special orders.
• Operate the POS system for sales, returns, and exchanges accurately.
• Maintain visual merchandising, signage, and store cleanliness.
• Support stockroom duties and restocking as needed.
• Collaborate with team to meet daily sales goals and metrics.

Skills

Customer service

Sales techniques

Teamwork

Time management

Communication

Education

High school diploma

Tools

POS system

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams‑Sonoma, Inc.

We're a successful, fast-growing company with an entrepreneurial vibe

A technologically and data-driven business

Competitive salaries and comprehensive health benefits

We're at the forefront of tech and retail, redefining technology for the next generation

We're passionate about our internal and external clients and live/breathe the client experience

We get to be creative daily

A smart, experienced leadership team that wants to do it right and is open to new ideas

We believe in autonomy and reward taking initiative

We have fun!

We're excited about you because ...

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer's style, lifestyle & story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals & metrics

Physical Requirements:

Ability to be mobile on the sales floor for extended periods of time.

Ability to operate POS system.

Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

High school diploma or equivalent preferred

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
• WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment‑based immigration
• This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams‑Sonoma, Inc. is an Equal Opportunity Employer . Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.