Associate Store Manager

QVC, Inc.; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Company discounts

Paid time off

Job summary

QVC Group in the United States seeks an Associate Store Manager to lead a Ballard Designs store, promote the brand, and deliver an inspiring guest experience. You will recruit, train and coach a stellar team, ensure profitability, and execute programs to exceed expectations.

Reporting to the Store Leader, you will focus on talent development, operational excellence, and guest engagement across a dynamic retail environment in Fort Worth, TX, with relocation considerations managed by the company.

Qualifications

• 3+ years of management experience in specialty retail industry.
• Proficiency with Word, Excel, Outlook, Workday, Kronos and POS systems.
• Availability to work a flexible schedule, including evenings, weekends and holidays.
• Ability to lift and move up to 50 lbs.

Responsibilities

• Deliver leadership to sales and operations in the store to drive guest satisfaction and profitability.
• Train and develop staff, recruit and retain great talent.
• Implement store programs, drive sales and manage EBITDA goals.
• Collaborate with Store Leader on initiatives to increase guest loyalty.
• Ensure brand standards and exceptional guest experiences

Skills

Mgmt experience

Flexible schedule

Team leadership

Tools

Microsoft Word

Microsoft Excel

Outlook

Workday

Kronos

POS Systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• Our retail expansion in main markets starts with hiring the best leaders. As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.
• You will report to the Store Leader.

Where You'll Work

This role is onsite and will require you to work from our Mount Pleasant, South Carolina, location daily. Relocation assistance is not available for this role.

This role is onsite and will require you to work from our Fort Worth TX, location daily. Relocation assistance is not available for this role.

What You'll Do

• Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment.
• Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.
• Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
• In partnership with the Store Leader, develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
• Recruit and Train Team Members in all open positions.

What You'll Bring

• 3+ years of management experience in specialty retail industry, but not required.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems.
• Availability to work flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and mobilize medium to large items, up to 50lbs #LI-KurtHejnal.

Benefits and Total Rewards

• Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

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