Associate Solutions Engineering Program Manager NEW

The Briefed; San Mateo (CA); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

OTE $135k–$150k USD

Comprehensive healthcare

On-site meals

Parental leave

Fertility benefits

Mental health coverage

Professional development stipend

Commuter benefits

Flexible PTO

Job summary

Verkada is seeking an Associate Solutions Engineering Program Manager to lead a cohort of ASEs through technical enablement, training, and career development at our San Mateo HQ. You will coordinate hands-on labs across Verkada products, work with senior SEs for mentorship, and track certification milestones to prepare engineers for enterprise customer engagements.

You will manage onboarding, training timelines, and program logistics while driving curriculum improvements, cybersecurity and cloud

Qualifications

• Program management with a strong technical depth.
• Experience leading technical training or mentorship programs is desirable.
• Excellent communication and leadership skills.
• Ability to manage multi-faceted program logistics and track milestones.

Responsibilities

• Cohort Program Leadership: oversee daily activities and learning milestones for ASEs across cloud infrastructure, networking, and physical security.
• Curriculum & Lab Coordination: refine training content, hands-on labs, and real-world solution design projects across Verkada's product suite.
• Mentorship & Career Coaching: provide 1:1 mentorship and career guidance for early-career engineers.
• Presentation & Customer Readiness: improve ASE communication, whiteboarding, and demonstrations for live customer engagements.
• Mentorship Program Governance: pair ASEs with SE mentors, track milestones, and report cohort performance to leadership.
• Program Logistics & Operations: manage onboarding, training timelines, travel coordination, soft skills workshops, and certification tracking.

Skills

Solutions engineering

Networking concepts

Cloud architecture

Security/IoT infra

Mentorship & training

Job description

As the Associate Solutions Engineering Program Manager, you will lead, oversee, and mentor a cohort of Associate Solutions Engineers (ASEs) through their technical enablement and career development journey. Operating onsite at Verkada HQ in San Mateo, you will manage training curricula spanning computer networking, cloud architecture, and physical security infrastructure. You will coordinate hands‑on technical labs across Verkada's product suite, partner with senior Solutions Engineers to facilitate formal mentorship, track technical certification milestones, and prepare early-career engineers to confidently interface with enterprise customers.

Key Responsibilities

• Cohort Program Leadership: Oversee daily activities and learning milestones for Associate Solutions Engineers, ensuring steady technical progression across cloud infrastructure, networking protocols, and physical security.
• Curriculum & Lab Coordination: Partner with Solutions Engineering leads and technical trainers to refine training content, hands‑on lab exercises, and real‑world solution design projects across Verkada's product suite.
• Mentorship & Career Coaching: Provide ongoing 1:1 mentorship and career development guidance, fostering a supportive environment and helping ASEs navigate future technical career tracks.
• Presentation & Customer Readiness: Evaluate and refine ASE communication, whiteboarding, and technical presentation skills to prepare them for live customer‑facing demonstrations and technical scoping calls.
• Mentorship Program Governance: Pair ASEs with seasoned Solutions Engineer (SE) mentors, track engagement milestones, and report on cohort performance metrics to executive leadership.
• Program Logistics & Operations: Manage cohort logistics—including onboarding schedules, training timelines, travel coordination, soft skill development workshops, and technical certification tracking.

Requirements

Program Management & Technical Depth

• Experience Track: 2+ years of professional experience in solutions engineering, sales engineering, program management, or technical sales enablement.
• Technical Domain Knowledge: Strong understanding of core technical concepts—including computer networking (TCP/IP, routing, switching), cloud architecture, and security/IoT infrastructure.
• Mentorship & Training Background: Prior experience leading technical training, cohort onboarding, or formal mentorship programs for early-career engineers is highly desirable.
• Organizational & Analytical Skills: Proven ability to manage multi‑faceted program logistics, track cohort performance metrics, and drive continuous curriculum improvements.
• Communication & Interpersonal Leadership: Excellent verbal and written communication skills with a proven track record of inspiring and guiding early-career technical talent.
• Adaptability: Ability to thrive in a fast‑paced, high‑growth environment with strong personal accountability.

Total Rewards & Benefits

• Compensation & Equity: Annual OTE range of $135,000 - $150,000 USD (base compensation + commission/incentives) + discretionary performance bonuses + RSU equity grants.
• 100% Covered Healthcare: Comprehensive medical, dental, and vision coverage with 100% employer‑covered premiums for employees (and 80% for family dependents). HSA/FSA plans included.
• On‑Site Perks & Meals: Complimentary healthy lunches provided daily onsite at San Mateo HQ.
• Family Care & Wellness: Paid parental leave, fertility stipends/benefits, expanded mental health coverage, professional development stipends, and fitness benefits.
• Commuter Benefits & Time Off: Flexible PTO, firmwide extended holidays, paid personal sick leave, and monthly commuter support.