Associate Solutions Architect

Jobtailor; Boston (MA); On-site; USD 75,000 - 105,000; Full time

Job summary

Jobtailor is seeking a technically adept professional to guide clients through Lightcast API integrations and Snowflake data sharing. You will support onboarding, troubleshoot data delivery, and act as a trusted resource post-sale to maximize value.

Join a team that partners with account managers to monitor client health, discuss ROI, and drive successful adoption and renewals. Strong communication and problem-solving skills are essential.

Qualifications

• Bachelor's degree in a technical, analytical, or business field or equivalent practical experience.
• 0–3 years in technical, analytical, consulting, customer success, or other client-facing roles (internships included).
• Foundational knowledge of APIs, SQL, and cloud data environments; Python is a plus.
• Strong communication and problem-solving skills with a client-first mindset.
• Ability to navigate technical documentation and learn new tools quickly.
• Familiarity with large language model (LLM) tools and interest in using AI to enhance prototyping, documentation, and workflows.

Responsibilities

• Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through technical implementation of Lightcast APIs and Snowflake Data Shares.
• Support onboarding by configuring environments, validating data delivery, and troubleshooting integration challenges.
• Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, recommending best practices for Direct Data Shares, and helping clients maximize the value of Lightcast.
• Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
• Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.

Skills

API

SQL

Python

Data Validation

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

Lightcast APIs

Snowflake Data Shares

LLM Tools

Job description

• Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.
• Support onboarding by configuring environments, validating data delivery, and troubleshooting integration challenges.
• Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, recommending best practices for Direct Data Shares, and helping clients maximize the value of Lightcast.
• Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
• Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.

Requirements

• Bachelor's degree in a technical, analytical, or business-related field, or equivalent practical experience.
• 0-3 years of experience in technical, analytical, consulting, customer success, or other client-facing roles (internships included).
• Foundational knowledge of APIs, SQL, and cloud data environments. Experience with programming languages such as Python is a plus.
• Strong communication and problem-solving skills with a client-first mindset.
• Ability to navigate technical documentation and learn new tools quickly.
• Familiarity with large language model (LLM) tools and interest in using AI to enhance prototyping, documentation, and workflows.

Core Competencies

Demonstrates expertise in API integration, SQL, and cloud data environments while providing exceptional client support and technical guidance. Strong communication and problem-solving abilities are essential for fostering client relationships and ensuring successful solution adoption.

Highest-signal resume keywords

• API Integration
• SQL
• Cloud Data Environments
• Client-Facing Experience
• Technical Documentation Navigation

ATS Optimization Keywords

Hard Skills

• API
• SQL
• Python
• Data Validation
• Troubleshooting

Soft Skills

• Strong Communication
• Problem-Solving
• Client-First Mindset

Industry Keywords

• Technical Implementation
• Client Health Monitoring
• ROI Reinforcement
• Onboarding Support

Tools & Technologies

• Lightcast APIs
• Snowflake Data Shares
• Large Language Model (LLM) Tools