Associate Software Support Specialist

Tyler Technologies, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Quality Assurance Analyst to enhance its Enterprise ERP - GL Team. In this role, you will be responsible for testing and assuring the quality of various application modules and programs, while also providing diagnostic troubleshooting support. You will collaborate with multiple Cloud teams, focusing on risk assessment and release management. This position offers a unique opportunity to contribute to the organization's mission and work alongside talented professionals in a dynamic environment. If you are passionate about quality assurance and eager to make a difference, this role is perfect for you!

Qualifications

• Experience in quality assurance techniques is essential.
• Strong analytical and problem-solving skills are required.

Responsibilities

• Test and quality assure programs and application modules.
• Provide diagnostic troubleshooting assistance to teams.
• Collaborate with cross-functional teams for solutions.

Skills

Analytical Skills

Problem-Solving Skills

Quality Assurance Techniques

Collaborative Skills

Job description

The Enterprise ERP - GL Team is looking to add a Quality Assurance Analyst to the team! A QA analyst tests and quality assures programs, application modules and products of increasing complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.

Position Overview

This position will initially be responsible for assisting multiple Cloud teams including Assurance, Hub, Enterprise Forms, Enterprise Service Requests, Spatial, OpenAPI, Workflow, and more.

Responsibilities

1. Test and quality assure programs and application modules.
2. Provide diagnostic troubleshooting assistance.
3. Collaborate with cross-functional teams to deliver exceptional solutions.
4. Focus on risk assessment and release management.

Qualifications

1. Experience in quality assurance techniques.
2. Strong analytical and problem-solving skills.
3. Ability to work collaboratively with teams.

Come join our team and contribute to our mission!