Associate Software Support Specialist

Tyler Technologies, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Analyst to join their dynamic ERP - GL Team. In this pivotal role, you will be responsible for testing and ensuring the quality of programs and application modules, providing vital support to customers and management. Your analytical skills and attention to detail will be crucial as you diagnose and troubleshoot software issues. This is a fantastic opportunity to contribute to a collaborative environment and help drive the organization's goals forward. If you are passionate about quality assurance and eager to make a difference, this role is perfect for you!

Qualifications

• Strong analytical skills and attention to detail are essential.
• Experience in quality assurance testing is required.

Responsibilities

• Test and quality assure programs and application modules.
• Provide support for various modules to customers and management.

Skills

Analytical Skills

Attention to Detail

Quality Assurance Testing

Collaboration

Job description

The Enterprise ERP - GL Team is looking to add a Quality Assurance analyst to the team! A QA analyst tests and quality assures programs, application modules, and products of increasing complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers, and management with diagnostic troubleshooting assistance and strives to further organizational and company goals.

Responsibilities

1. Test and quality assure programs and application modules.
2. Provide support for various modules to customers and management.
3. Diagnose and troubleshoot issues related to software.

Minimum Requirements

1. Strong analytical skills and attention to detail.
2. Experience in quality assurance testing.
3. Ability to work collaboratively with cross-functional teams.

Come join our team!