Associate, Social & Community Engagement

Riverside Natural Foods Ltd.; Chicago, Northern (IL, KY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

RRSP/401k matching

Profit sharing

Tuition reimbursement

Employee resource groups

Comprehensive benefits

Career development program

Job summary

Riverside Natural Foods Ltd. in Chicago, IL, is seeking an Associate Social & Community Manager to bring MadeGood’s social presence to life through community engagement and day-to-day social execution.

Reporting to the Senior Marketing Manager, Brand Communications, you will own daily engagement, support content publishing, monitor sentiment, and help grow partnerships, influencer programs, and consumer communications across platforms.

Qualifications

• 2–4 years of experience in social media, community management or brand communications.
• Experience using social publishing, listening, or analytics tools such as Sprout Social, Meta Business Suite, or similar platforms.
• Comfort working in PowerPoint, Excel, and Canva; familiarity with basic photo or video editing tools is an asset.

Responsibilities

• Own daily community engagement across MadeGood’s social platforms, including comments, direct messages, mentions, and tagged content.
• Support the scheduling and publishing of organic social content under the direction of the Social & Influencer Marketing Manager.
• Monitor social conversations, brand sentiment, and escalate sensitive or complex issues as appropriate.
• Coordinate with internal and external partners to collect assets and information required for social publishing; support influencer programs, PR, partnerships, and events.
• Assist with monthly social reporting by tracking KPIs and sharing trends with the team.

Skills

Social media

Community management

Brand communications

Strong written communication

Tools

Sprout Social

Meta Business Suite

PowerPoint

Excel

Canva

Job description

Riverside Natural Foods Ltd. in Chicago, IL, is seeking an Associate Social & Community Manager to bring MadeGood’s social presence to life through community engagement and day-to-day social execution.

Reporting to the Senior Marketing Manager, Brand Communications, you will own daily engagement, support content publishing, monitor sentiment, and help grow partnerships, influencer programs, and consumer communications across platforms.