Associate Site Reliability Engineer/Site Reliability Engineer

C3 AI; Redwood City (CA); On-site; USD 90,000 - 160,000; Full time

Job summary

C3 AI, headquartered in Redwood City, California, is seeking an Associate Site Reliability Engineer to join its team. The role focuses on maximizing uptime, building end-to-end monitoring, and driving automation for scalable SaaS platforms.

Ideal candidates have strong Linux/Kubernetes expertise, cloud experience (AWS/GCP/Azure), and proficiency in scripting with Bash or Python. This is a full-time, on-site position based at the CA HQ with competitive compensation.

Qualifications

• BS or MS in Computer Science or related field or equivalent experience.
• Experience deploying, managing, and operating scalable Linux/Kubernetes/JVM-based infra in AWS, GCP, and other clouds.
• Strong Linux, networking, database concepts, and NoSQL knowledge.
• Experience with Kubernetes clusters and workloads, Cassandra or NoSQL.
• Cloud provider experience (AWS, Azure, GCP).
• Familiarity with Puppet, Bash or Python automation, and IaC tools.
• Excellent problem-solving, communication, and cross-functional collaboration.
• DevOps or SaaS admin experience

Responsibilities

• Maximize system uptime and availability with measurable SLAs.
• Establish end-to-end monitoring and alerting for critical systems.
• Solve complex problems and automate to prevent recurrences.
• Influence designs and standards for the platform infrastructure.
• Lead scripting and automation for updates and upgrades.
• Set up tools and framework to streamline deployment cycles.
• Collaborate with Services and Engineering teams

Skills

Linux

Kubernetes

Cloud platforms (AWS/GCP/AZURE)

NoSQL concepts (Cassandra)

Scripting (Bash/Python)

IaC (Ansible/Terraform)

Configuration management (Puppet)

Networking basics

Databases concepts

DevOps/SaaS experience

Education

BS in Computer Science or related field

MS in Computer Science or related field

Tools

Kubernetes

Terraform

Ansible

Puppet

AWS/GCP/Azure

Job description

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.Learn more at: C3 AI

We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.

Responsibilities:

• Maximize system uptime and availability, ensuring functional and performance SLAs.
• Establish end-to-end monitoring and alerting on all critical aspects.
• Solve complex problems for critical services and build automation to prevent problem recurrence.
• Influence and create new designs, architectures, standards, and methods for supporting the platform.
• Initiate and lead scripting and automation to streamline system updates and upgrades.
• Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
• Work cross-functionally with Services and Engineering teams.

Qualifications:

• BS or MS in Computer Science, related field, or equivalent professional experience.
• Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
• Experience with Cassandra (or another NoSQL alternative).
• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
• Experience with configuration management systems such as Puppet.
• Experience in Bash or Python; to automate and monitor systems.
• Experience with IaC tools like Ansible or Terraform.
• Excellent problem-solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

California Base Pay Range

$90,000 — $160,000 USD

C3 AI is proud to be an Equal Opportunity and Aff…