Associate Services - Human Resources Generalist

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 38,000 - 48,000; Full time

Job summary

The Omni Homestead Resort & Spa is seeking an HR support professional to assist with coordination of all HR functions, training, benefits management, employee relations, and recruitment, in line with Omni standards.

You will provide clerical and administrative support to the HR Director and leadership, greet associates in the Associate Services Center, handle pre-screening, interviews scheduling, and maintain HR data in UltiPro, ensuring accurate and timely reporting.

Qualifications

• College degree is preferred but not required.
• Minimum 1 year HR experience.
• Strong written and verbal communication in English.
• Proficient with Microsoft Office and HR systems.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Provide administrative support to the HR Director and leadership.
• Assist with recruitment: pre-screening, scheduling interviews, and posting open positions.
• Maintain and analyze HR data in UltiPro and create reports.
• Oversee onboarding and New Hire Orientation preparation for associates.
• Support associate communications and HR services center operations.
• Coordinate office tasks, mail, and records, ensuring orderly HR workflow.
• Promote Omni culture and participate in employee recognition programs.

Skills

HR coordination

Communication

Customer service

Multitasking

Time management

Education

College degree preferred

Tools

UltiPro HRIS

Microsoft Office

Job description

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Assists with the coordination of all functions of the Human Resources department, training, benefits management, employee relations, and recruitment, in accordance with Omni standards.

To provide clerical and administrative support to the Human Resources Director, and Human Resources leadership team. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center.

Responsibilities:

• Professionally and warmly meet and greet all guests to ASC.
• Provide administrative support to HR Director and HR leadership.
• Assist with the recruitment process to include pre-screening and scheduling interviews of line level position applicants for department hiring managers, posting open positions, and maintaining open position listing.
• Generate and analyze complex reports and queries in Ultipro.
• Oversee Power of Engagement tracking efforts, as well as the Omni Hotels & Resorts LMS System for assigned property.
• Oversee all aspects of New Hire Orientation preparation, as well as facilitate assigned sections of New Hire Orientation.
• Assist with processing of new hire paperwork.
• Maintain department logs, binders, and employee files.
• Develop associate communications network within the hotel, via weekly newsletter, monthly calendar, bulletin boards, posters, and flyers.
• Enter and maintain all associate data into UltiPro (HRIS).
• Answer phone and email inquiries. Type memos and other correspondence.
• Maintain orderliness of office supplies and equipment.
• Participates in planning and execution of associate events planned by the Human Resources Department.
• Oversee the documentation tracking process
• Champions Omni culture on property and enthusiastically promotes opportunities within the hotel and company.
• Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs.
• Participate in the Hotel Orientation Program.
• Collect, sort, and distribute office mail.
• Complete other duties assigned by management.
• Provide guidance and support to HR Coordinator.

Qualifications:

• College degree preferred but not required.
• Minimum 1-year human resources experience required.
• High level of written and verbal communication skills.
• The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
• Must have strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software.
• Must be able to work independently and successfully complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multi-task effectively.
• Highly motivated self-starter focused on quality, organization, guest service and teamwork.
• Must be able to maintain a professional appearance and create a welcoming environment for potential and current associates.
• Must be willing to work 1 weekend day a quarter.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.