Associate Selling

Brobston Group; Town of Florida (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Brobston Group is seeking an Associate Selling to provide personalized customer service in a luxury off-price fashion store. You will build relationships, share product knowledge, and contribute to store and individual sales goals.

Responsibilities include recommending merchandise based on customer needs, promoting loyalty programs, processing transactions accurately, maintaining selling floors and displays, and supporting store events and asset protection.

Qualifications

• High school diploma or equivalent.
• Experience in retail or sales with proven sales results.
• Strong customer service, communication, and relationship-building skills.
• Knowledge of fashion industry and enthusiasm.
• Ability to use POS equipment and store tools.
• Flexible to work evenings, weekends, and public holidays.

Responsibilities

• Recommend merchandise based on customer needs and provide promotions information.
• Build customer relationships, encourage repeat business, and promote loyalty programs and store credit card.
• Process sales transactions accurately and resolve customer issues with professionalism.
• Maintain the selling floor and fitting rooms, including merchandise recovery, markdowns, signage, and displays.
• Support sales goals, store events, asset protection procedures, and shortage awareness.

Skills

Customer service

Communication

Relationship-building

Fashion enthusiasm

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS)

Job description

Summary

The Associate Selling role provides personalized customer service and supports sales in a luxury off-price fashion retail store. The associate builds customer relationships, shares product knowledge, and contributes to store and individual sales goals.

Responsibilities

• Recommend merchandise based on customer needs and provide accurate product and promotion information.
• Build customer relationships, encourage repeat business, and promote loyalty programs and the store credit card.
• Process sales transactions accurately and resolve customer issues with professionalism.
• Maintain the selling floor and fitting rooms, including merchandise recovery, markdowns, signage, and displays.
• Support sales goals, store events, asset protection procedures, and shortage awareness.

Requirements

• High school diploma or equivalent.
• Experience in retail, customer service, or sales, with a demonstrated record of sales results.
• Strong customer service, communication, and relationship-building skills.
• Knowledge of and enthusiasm for the fashion industry.
• Ability to use point-of-sale equipment and related store tools.
• Flexibility to work evenings, weekends, and public holidays.