Associate Selling

Brobston Group; Anaheim (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group is seeking an Associate Seller to provide personalized customer service and support sales in a luxury off-price store. You will help customers find items, share product knowledge, and contribute to loyalty goals.

You will build relationships, promote promotions, and process transactions while maintaining the selling floor and displays. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience with sales results.
• Strong customer service and relationship-building skills.
• Fashion industry knowledge and enthusiasm for sharing product expertise.
• Ability to use POS registers and related store equipment.
• Flexibility to work evenings, weekends, and public holidays.

Responsibilities

• Recommend merchandise and help customers find products that meet their needs.
• Maintain product knowledge, greet customers, and communicate current promotions.
• Build customer relationships, encourage repeat business, and promote loyalty programs.
• Process transactions accurately and resolve customer concerns.
• Support sales goals and maintain the selling floor, fitting rooms, and merchandise displays.
• Complete markdowns, follow asset protection procedures, and support store programs and projects.

Skills

Customer service

Relationship-building

Sales experience

Fashion knowledge

POS familiarity

Flexibility

Education

High school diploma

Tools

POS registers

Job description

Summary

The Associate Selling role delivers personalized customer service and supports sales in a luxury off-price retail environment. The associate builds customer relationships, shares product knowledge, and contributes to store sales and loyalty goals.

Responsibilities

• Recommend merchandise and help customers find products that meet their needs.
• Maintain product knowledge, greet customers, and communicate current promotions.
• Build customer relationships, encourage repeat business, and promote loyalty programs.
• Process transactions accurately and resolve customer concerns.
• Support sales goals and maintain the selling floor, fitting rooms, and merchandise displays.
• Complete markdowns, follow asset protection procedures, and support store programs and projects.

Requirements

• High school diploma or equivalent.
• Experience in retail, sales, or customer service, with a record of sales results.
• Strong customer service and relationship-building skills.
• Fashion industry knowledge and enthusiasm for sharing product expertise.
• Ability to use POS registers and related store equipment.
• Flexibility to work evenings, weekends, and public holidays.