Associate Security Operations Analyst

C.H. Robinson; United States; Remote; USD 49,000 - 102,000; Full time

Job summary

C.H. Robinson is seeking an Associate Security Operations Analyst to join the Information Security team. This role involves monitoring suspicious activities, conducting threat analysis, and supporting vulnerability remediation processes. Ideal candidates will have an associate degree or equivalent experience and a desire to learn security concepts.

Benefits

Medical plans

Prescription drug coverage

401(k) with company matching

Paid time off (PTO)

Employee Stock Purchase Plan

Qualifications

• Minimum of 2 years of equivalent work experience required.
• Desire to learn security concepts and knowledge of security events.
• Ability to work effectively with technical and non-technical users.

Responsibilities

• Monitor and investigate suspicious or malicious activity.
• Conduct malware analysis and threat/vulnerability analysis.
• Provide excellent customer service to technical and non-technical users.

Skills

Proficient in Microsoft operating systems

Proficient in Mac operating systems

Proficient in Linux operating systems

Analytical skills

Communication skills

Problem-solving skills

Time management

Education

Associate degree in computer science or related field

High school diploma/GED

Job description

C. H Robinson is seeking an Associate Security Operations Analyst who will be a will be a critical part of the Information Security team who participates in the attack surface reduction of global computing assets through the identification, prioritization and remediation of system, network, and application vulnerabilities. You will leverage your experience to support daily, weekly, and monthly vulnerability remediation scheduling and support. As the Security Operations Administrator, you will conduct analysis of the data generated by the vulnerability management solutions and work with teams to assist in developing solutions to remediate identified vulnerabilities and misconfigurations in a risk prioritized, effective and efficient fashion.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Monitor and investigate suspicious or malicious activity and alerts

Assist staff with SIEM systems configurations

Proactively work on assigned tickets and alerts to resolve incidents in a timely fashion

Provide support and participate in incident response activities and after-action review and reporting

Execute malware analysis

Provide threat and vulnerability analysis

Ongoing review of SIEM dashboards, system, application logs, and custom monitoring tools

Run reports to provide necessary insights and demonstrate assessment coverage and remediation effectiveness, including vulnerability, configuration, and coverage metrics

Maintain and present weekly and monthly metrics, to various audiences

Provide excellent customer service to technical and non-technical users while facilitating communication via phone and email in a confidential and professional manner

Promote cyber-security education and best practices

Assist in development of company cyber-security communications

Ensure appropriate controls are being executed and policies/standards are enforced to satisfy Audit requirements

Review SOC processes/procedures/services/programs

Support other SOC analysts

Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

Associate degree in computer science or related field, or minimum of 2 years of equivalent work experience and high school diploma/GED

Proficient in Microsoft, Mac or Linux operating systems

Understanding of fundamental Information Technology concepts (application architectures, networking layers, for example)

Ability to provide rotational on-call coverage and willingness to support a flexible work schedule

Values a diverse and inclusive work environment

Preferred:

Demonstrated desire to learn security concepts

Demonstrated knowledge of security events

Experience supporting security investigations

Understanding of establishing and utilizing measurements, processes, and metrics to manage support activities

Good facilitation and communication skills; ability to coordinate and motivate resources

Ability to work effectively with technical and non-technical users

Analytical, technical, and problem solving skills to thoroughly assess and understand emerging and critical risks

Strong time management and organizational skills

Capable to execute duties effectively and efficiently under pressure

Ability to maintain confidentiality of sensitive information and data

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$49,000.00 - $101,900.00

C. H Robinson is seeking an Associate Security Operations Analyst who will be a will be a critical part of the Information Security team who participates in the attack surface reduction of global computing assets through the identification, prioritization and remediation of system, network, and application vulnerabilities. You will leverage your experience to support daily, weekly, and monthly vulnerability remediation scheduling and support. As the Security Operations Administrator, you will conduct analysis of the data generated by the vulnerability management solutions and work with teams to assist in developing solutions to remediate identified vulnerabilities and misconfigurations in a risk prioritized, effective and efficient fashion.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Monitor and investigate suspicious or malicious activity and alerts

• Assist staff with SIEM systems configurations

• Proactively work on assigned tickets and alerts to resolve incidents in a timely fashion

• Provide support and participate in incident response activities and after-action review and reporting

• Execute malware analysis

• Provide threat and vulnerability analysis

• Ongoing review of SIEM dashboards, system, application logs, and custom monitoring tools

• Run reports to provide necessary insights and demonstrate assessment coverage and remediation effectiveness, including vulnerability, configuration, and coverage metrics

• Maintain and present weekly and monthly metrics, to various audiences

• Provide excellent customer service to technical and non-technical users while facilitating communication via phone and email in a confidential and professional manner

• Promote cyber-security education and best practices

• Assist in development of company cyber-security communications

• Ensure appropriate controls are being executed and policies/standards are enforced to satisfy Audit requirements

• Review SOC processes/procedures/services/programs

• Support other SOC analysts

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Associate degree in computer science or related field, or minimum of 2 years of equivalent work experience and high school diploma/GED

• Proficient in Microsoft, Mac or Linux operating systems

• Understanding of fundamental Information Technology concepts (application architectures, networking layers, for example)

• Ability to provide rotational on-call coverage and willingness to support a flexible work schedule

• Values a diverse and inclusive work environment

Preferred:

• Demonstrated desire to learn security concepts

• Demonstrated knowledge of security events

• Experience supporting security investigations

• Understanding of establishing and utilizing measurements, processes, and metrics to manage support activities

• Good facilitation and communication skills; ability to coordinate and motivate resources

• Ability to work effectively with technical and non-technical users

• Analytical, technical, and problem solving skills to thoroughly assess and understand emerging and critical risks

• Strong time management and organizational skills

• Capable to execute duties effectively and efficiently under pressure

• Ability to maintain confidentiality of sensitive information and data

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$49,000.00 - $101,900.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

About the company

CH Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics.

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