Associate Sales Representative

Schindler Elevator Corporation (U.S.); Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k match up to 7%

Medical, Dental and Vision plans

Vacation time

Sick days

Floating holidays

Company observed holidays

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler Elevator Corporation (U.S.) in Charlotte, NC is seeking an Associate Sales Representative to build and manage client relationships within a designated sales territory and drive service agreement revenue.

You will collaborate with field operations, qualify customer needs, introduce new technology, and negotiate favorable terms while delivering exceptional customer experiences across the lifecycle from initiation to delivery.

Qualifications

• Bachelor’s degree required. 0-2 years professional experience.
• Strong communication, negotiation, objection handling and closing skills.
• Ability to empathize, listen and connect with people to form outstanding customer relationships
• Excellent time management, organizational skills, and problem-solving abilities
• Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler’s values

Responsibilities

• Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements. Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation.
• Communication: Communicate effectively with customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
• Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.
• Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products and services. Introduce new technology and associated services to customers, clearly illustrate the value that these products and services offer customers.
• Negotiation & Strategy: Negotiate contract terms favorable to the company while also delivering on customer requirements. Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.
• Documentation & Compliance: Prepare estimates and communicate proposals with customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.

Skills

Client relationships

Communication

Negotiation

Objection handling

Closing skills

Time management

Organizational skills

Problem-solving

Education

Bachelor’s degree

Job description

Location

Charlotte, NC, United States

Job ID

91332

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Associate Sales Representative

Responsibilities

Your main responsibilities

• Client Relationships: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements. Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation. Meet regularly with clients to understand their business requirements and develop solutions to meet the needs of their property. Manage and oversee the accounts receivable of your assigned portfolio, ensuring timely and accurate payments.
• Communication: Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
• Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.
• Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products and services. Introduce new technology and associated services to customers, clearly illustrate the value that these products and services offer customers.
• Negotiation & Strategy: Negotiate contract terms favorable to the company while also delivering on customer requirements. Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.
• Documentation & Compliance: Prepare estimates and communicate proposals with customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.

Qualifications

What you bring

• Bachelor’s degree required. 0-2 years professional experience
• Strong communication, negotiation, objection handling and closing skills.
• Ability to empathize, listen and connect with people to form outstanding customer relationships
• Excellent time management, organizational skills, and problem-solving abilities
• Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler’s values

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Nearest Major Market

Charlotte