Associate Retail Success Manager

Specialized Bicycle Components, Inc.; Morgan Hill (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare options

401(k) Company Matching

Paid time off & Holidays

Career development assistance

Life and disability insurance

Wellness and fitness reimbursements

Job summary

Specialized Bicycle Components, Inc. in Morgan Hill, CA is seeking a detail-focused team member to join the Body Geometry group. The role tracks global product activity, manages education programs, and processes orders using Oracle, while coordinating with internal teams and retailers.

The position emphasizes independent work, strong communication, and the ability to prioritize tasks. Benefits are provided, with a base pay range of $65k–$90k for California.

Qualifications

• High attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior knowledge of bike fitting and bike fitting retail business, a plus.
• 1–2 years experience administrating education programs and campaigns.
• Detail oriented way of working.
• Effective communication skills both verbal and written.
• Effective time management and ability to prioritize tasks.

Responsibilities

• Track the status and activity of our globally installed connected products.
• Prioritize and conduct sales of Body Geometry products direct to US retailers and wholesale to international markets.
• Assist with providing marketing/product content to retailers and markets.
• Under the guidance of our Body Geometry leader, build, monetize, and manage certification and success programs.
• Collect and provide feedback and insights back to Body Geometry Engineering for new features and products.
• Process and manage orders using Oracle.
• Cultivate and manage relationships with our Global Fitter Network, international implementation team, and internal education owners.
• Support internal and external communication for the Body Geometry Fit department – partnering with internal marketing or digital teams when necessary.

Skills

Detail oriented

Communication

Team player

Independent work

Bike fitting knowledge

Education program experience

Time management

Verbal & written communication

Tools

Oracle

Job description

Key Responsibilities

• Track the status and activity of our globally installed connected products.
• Prioritize and conduct sales of Body Geometry products direct to US retailers and wholesale to international markets.
• Assist with providing marketing/product content to retailers and markets.
• Under the guidance of our Body Geometry leader, build, monetize, and manage certification and success programs.
• Collect and provide feedback and insights back to Body Geometry Engineering for new features and products.
• Process and manage orders using Oracle.
• Cultivate and manage relationships with our Global Fitter Network, international implementation team, and internal education owners.
• Support internal and external communication for the Body Geometry Fit department – partnering with internal marketing or digital teams when necessary.

Qualifications

• High attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior knowledge of bike fitting and bike fitting retail business, a plus.
• 1‑2 years experience administrating education programs and campaigns.
• Detail oriented way of working.
• Effective communication skills both verbal and written.
• Effective time management and ability to prioritize tasks.

Location

This role is in office 4 days a week in Morgan Hill, CA.

PAY

Below is a summary of compensation elements for this role at the company if based in the following locations: California.

Base Pay Range: ($65-90K)

Benefits

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.

• Competitive pay with annual performance-based reviews for continued growth and recognition
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
• Dental and Vision plans
• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Employee Assistance Program that provides access to individualized mental well-being care
• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
• Up to $9,000 annually in Career Development & Degree Assistance
• Up to $250 annually in Fitness & Wellness Reimbursement
• Industry Pro-Deal Discounts and Perks

For additional information on benefits and perks, please visit: https://benefits.specialized.com.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice.

We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference,

1974 We are riders—that fact has guided our every decision since 1974. When quality tires weren't around, we strove to make the best. When people wanted to ride cruisers in the dirt, we made the first production mountain bike. When roadies wanted to go faster, we doubled-down on carbon and built our own wind tunnel. And when we saw kids struggling to focus in school, we began supporting Outride to help promote better health through cycling. Specialized. Made for riders, by riders.