Associate Retail Success Manager

Specialized Bicycle Components; Morgan Hill (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Healthcare options

HSA contributions

Dental & Vision plans

401(k) match

Life & Disability Insurance

Employee assistance

Vacation & holidays

Parental leave

Career development

Fitness reimbursement

Employee discounts

Job summary

Specialized Bicycle Components in Morgan Hill, CA, is seeking an Associate Retail Success Manager to oversee the status of connected products and drive Body Geometry sales to US retailers and international markets.

You will coordinate marketing content, develop and manage certification programs, and relay feedback to engineering. The role requires strong communication, organization, and bike fitting knowledge within a collaborative team.

Qualifications

• High attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior knowledge of bike fitting and bike fitting retail business, a plus.
• 1-2 years experience administering education programs and campaigns.
• Detail oriented way of working.
• Effective communication skills both verbal and written.
• Effective time management and ability to prioritize tasks.

Responsibilities

• Track the status and activity of our globally installed connected products.
• Prioritize and conduct sales of Body Geometry products direct to US retailers and wholesale to international markets.
• Assist with providing marketing/product content to retailers and markets.
• Under the guidance of our Body Geometry leader, build, monetize, and manage certification and success programs.
• Collect and provide feedback and insights back to Body Geometry Engineering for new features and products.
• Process and manage orders using Oracle.
• Cultivate and manage relationships with our Global Fitter Network, international implementation team, and internal education owners.
• Support internal and external communication for the Body Geometry Fit department – partnering with internal marketing or digital teams when necessary.

Skills

Attention to detail

Communication skills

Independence

Bike fitting knowledge

Education program admin

Time management

Teamwork

Job description

Associate Retail Success Manager

Key Responsibilities:

• Track the status and activity of our globally installed connected products.

• Prioritize and conduct sales ofBody Geometryproducts direct to US retailers and wholesale to international markets.

• Assistwith providing marketing/product content to retailers and markets.

• Under the guidance of ourBody Geometryleader, build, monetize, and manage certification and success programs.

• Collect and provide feedback and insights back toBody GeometryEngineering for new features and products.

• Process and manage orders using Oracle.

• Cultivate and manage relationships with our Global Fitter Network, international implementation team, and internal education owners.

• Support internal and external communication for the Body Geometry Fit department – partnering with internal marketing or digital teams when necessary.

Qualifications:

• High attention to detail and problem-solving skills

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Prior knowledge of bike fitting and bike fitting retail business,a plus.

• 1-2years experienceadministrating education programs and campaigns.

• Detail oriented way of working.

• Effective communication skillsbothverbal and written.

• Effective time management and ability to prioritize tasks.

LOCATION

This role is in office 4 days a week in Morgan Hill, CA

PAY

Below is a summary of compensation elements for this role at the company if based in the following locations:

California

Base Pay Range: ($65-90K)

BENEFITS

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.

Benefits include:

• Competitive pay with annual performance-based reviews for continued growth and recognition

• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)

• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)

• Dental and Vision plans

• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company

• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance

• Employee Assistance Program that provides access to individualized mental well-being care

• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off

• 14 weeksof 100% paid leave for birthing parents and8 weeksof 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby

• Up to $9,000 annually in Career Development & Degree Assistance

• Up to $250 annually in Fitness & Wellness Reimbursement

• Industry Pro-Deal Discounts and Perks

Foradditionalinformation on benefits andperks, please visit: https://benefits.specialized.com.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward.

See what we are up to on LinkedIn, Instagram.