Associate Retail Success Manager

specialized; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with annual reviews

Comprehensive healthcare options

HSA contributions

Dental and Vision plans

401(k) company matching

Life and disability insurance

Employee Assistance Program

Generous vacation and holidays

Paid parental leave

Career development & degree assistance

Fitness & wellness reimbursement

Pro-Deal discounts

Job summary

Specialized in Morgan Hill, CA is seeking an Associate Retail Success Manager to drive success of Body Geometry products sold to US retailers and international markets. You will track product adoption, coordinate marketing content, and support education programs.

The role requires strong communication, detail orientation, and the ability to work with global teams. This office-based hybrid position offers competitive pay, comprehensive benefits, and opportunities for career development.

Qualifications

• Strong attention to detail and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bike fitting knowledge a plus.
• 1–2 years of experience administering education programs.
• Strong time management and prioritization.
• Effective written and verbal communication.
• Effective time management and ability to prioritize tasks.

Responsibilities

• Track status and activity of globally installed connected products.
• Prioritize and sell Body Geometry products to US retailers and international wholesale.
• Assist with providing marketing and product content to retailers and markets.
• Build, monetize, and manage certification and success programs under Body Geometry leader.
• Collect feedback and insights to Body Geometry Engineering for new features and products.
• Process and manage orders using Oracle.
• Cultivate and manage relationships with Global Fitter Network and international teams.
• Support internal and external communication for the Body Geometry Fit department.

Skills

Attention to detail

Communication skills

Team player

Bike fitting knowledge

Education program experience

Detail oriented

Verbal & written communication

Time management

Tools

Oracle

Job description

Associate Retail Success Manager

Key Responsibilities:

• Track the status and activity of our globally installed connected products.
• Prioritize and conduct sales of Body Geometry products direct to US retailers and wholesale to international markets.
• Assist with providing marketing/product content to retailers and markets.
• Under the guidance of our Body Geometry leader, build, monetize, and manage certification and success programs.
• Collect and provide feedback and insights back to Body Geometry Engineering for new features and products.
• Process and manage orders using Oracle.
• Cultivate and manage relationships with our Global Fitter Network, international implementation team, and internal education owners.
• Support internal and external communication for the Body Geometry Fit department - partnering with internal marketing or digital teams when necessary .

Qualifications:

• High attention to detail and problem-solving skills
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior knowledge of bike fitting and bike fitting retail business, a plus .
• 1-2 years experience administrating education programs and campaigns.
• Detail oriented way of working.
• Effective communication skills both verbal and written.
• Effective time management and ability to prioritize tasks .

LOCATION

This role is in office 4 days a week in Morgan Hill, CA

P AY

Below is a summary of compensation elements for this role at the company if based in the following locations:

California Base Pay Range: ( $65-90K )

BENEFITS

Benefits include:

• Competitive pay with annual performance-based reviews for continued growth and recognition
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
• Dental and Vision plans
• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
• Company-paid Life, AD& D, Short-Term Disability, and Long-Term Disability Insurance
• Employee Assistance Program that provides access to individualized mental well-being care
• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
• Up to $9,000 annually in Career Development & Degree Assistance
• Up to $250 annually in Fitness & Wellness Reimbursement
• Industry Pro-Deal Discounts and Perks

For additional information on benefits and perks , please visit: https://benefits.specialized.com .

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice.

We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward.

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