Associate, Retail - Fashion

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Resorts World Las Vegas is seeking a Fashion Associate to deliver a personalized, high-energy retail experience. You will use product knowledge to delight clients, drive sales, and build lasting relationships in a luxury setting.

The role requires strong communication, flexibility with shifts, and a passion for style and trends. You will maintain store standards, assist with inventory, and ensure every guest leaves with a memorable impression.

Qualifications

• Proven track record in achieving sales results.
• Ability to work varied shifts, including nights, weekends and holidays.
• Excellent customer services skills.
• Ability to obtain/maintain knowledge of company rules and procedures.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the product and brand.
• Create a memorable guest experience by meeting their individual needs through product knowledge.
• Discuss and give fashion advice on general trends and developments in the fashion market.
• Meet and exceed individual sales goals.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Cross-perform in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.
• Maintain knowledge of all merchandise and products.
• Safeguard confidential information, cash and credit card information, and merchandise.
• Assist with store recovery and stock room organization.
• Take accurate counts when needed to ensure system accuracy.
• Handle all customer issues in a friendly and helpful way, calling a member of the store operations team when needed.
• Maintain a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.

Skills

Sales experience

Customer service

Communication

Fashion knowledge

Education

High School Diploma

Tools

Retail POS systems

Job description

Summary Statement

The Fashion Associate is responsible for personalizing an original, slightly unconventional retail experience that is sure to surprise and delight. The Fashion Associate strives to meet and exceed sales goals while cultivating a personal and memorable experience for clientele. With a deep understanding of product knowledge, this position is the key to ensuring customer satisfaction.

Primary Job Duties

• Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the product and brand.


• Create a memorable guest experience by meeting their individual needs through product knowledge.


• Discuss and give fashion advice on general trends and developments in the fashion market.


• Meet and exceed individual sales goals.


• Build genuine relationships with clients through thoughtful and consistent outreach.


• Cross-perform in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.


• Maintain knowledge of all merchandise and products.


• Safeguard confidential information, cash and credit card information, and merchandise.


• Assist with store recovery and stock room organization.


• Take accurate counts when needed to ensure system accuracy.


• Handle all customer issues in a friendly and helpful way, calling a member of the store operations team when needed.


• Maintain a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone


• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.


• Other duties as assigned.

Qualifications

• Proven track record in achieving sales results.


• Ability to work varied shifts, including nights, weekends and holidays.


• Ability to effectively communicate in English.


• Polished appearance and demeanor.


• Excellent customer services skills.


• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred

• High-end sales experience in a hospitality environment.


• Working knowledge of retail POS systems and functionality.


• Interest in Pop culture and Trend.


• Previous experience in a large, luxury resort setting.

Minimum Education and Experience

• At least 18 years of age.


• High School Diploma or equivalent.


• Minimum of one year of prior experience in fashion, high-end, or high-volume retail or related field.

Certificates, Licenses, Regulations

• Proof of eligibility to work in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is typically performed in a Retail Store setting. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. Prolonged sitting/standing. Bending and reaching. Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs. Eye/hand coordination. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Core Values

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities. Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need. Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual. Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern. Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual. Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

About Resorts World Las Vegas

Welcome to Resorts World Las Vegas Careers Resorts World Las Vegas is the first integrated resort built on the Strip in over a decade, bringing bold innovation, world-class hospitality, and global luxury to the heart of Las Vegas. Developed by Genting Berhad, with international operations across the Americas, Asia, and Europe, Resorts World Las Vegas proudly partners with Hilton to feature three of its top brands: Las Vegas Hilton, Conrad Las Vegas, and Crockfords Las Vegas. Our resort spans 88 acres and includes 3,500+ guest rooms and suites, a state-of-the-art gaming floor, globally inspired dining, luxury retail, award-winning entertainment, and forward-thinking technology. At the core of our culture is a commitment to exceptional guest service, collaboration, and opportunity. Whether you’re starting your career or growing in your profession, we invite you to build your legacy with us. Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.