Associate Restaurant Manager

Perkins Restaurant & Bakery - CyHawk Hospitality Inc.; Waterloo (IA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Life/disability insurance

Dental insurance

Job summary

A franchisee of a popular restaurant chain in Waterloo is seeking an Associate Restaurant Manager. This position involves assisting the General Manager in running daily operations, leading a team of staff, and ensuring maximum guest satisfaction. Candidates should have restaurant experience, strong leadership skills, and a focus on customer service. This role offers a salary range of $55,000 – $65,000, health benefits, and bonuses based on performance.

Qualifications

• Proven leadership abilities and experience in the restaurant industry.
• Strong customer service focus with a passion for guest satisfaction.
• Ability to train and manage staff effectively.

Responsibilities

• Assist the General Manager in daily operations of the restaurant.
• Ensure compliance with health and safety regulations.
• Conduct staffing, training, and performance reviews.

Skills

Leadership

Staff Training

Customer Service

Food Safety

Job description

Benefits

• Life/disability insurance
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant is now hiring a front-of-the-house Associate Restaurant Manager for our location in Waterloo. Weekends are required with a 50‑hour typical workweek. Salary range is $55,000 – $65,000, depending on experience, plus bonus. Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we’re closed on Christmas day.

CyHawk Hospitality is a growing family‑owned company that opened our first Perkins in 2007 and now owns 21 restaurants.

SUMMARY OF POSITION

Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

REPORTING RELATIONSHIPS

Reports: Directly to General Manager

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools.

LEADERSHIP ABILITIES

Demonstrates principles actions, uses sound judgment and follow through on commitments.

Anticipates problems and issues and makes timely and sound decisions.

Demonstrates a passion and working knowledge of food, liquor, beer and wine.

Leads by example and maintains a guest first focus.

Sets and shares goals with team, monitors and tracks progress of goals.

Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.

Clarifies roles, responsibilities, priorities and expectations.

POSITION ACTIVITIES AND TASKS

Assists the General Manager in planning and analyzing administration and operations manpower.

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.

Ensures the unit’s compliance to productivity and service standards with a sufficient number of well‑trained and productive employees.

Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.

Ensures that inventory levels for both food and non‑food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.

Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.

Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.

Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly’s supervision.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.