Associate Research Director

Reach3 Insights; United States; Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Home office stipend

Employer retirement matching

Parental leave top-up

Job summary

Reach3 Insights is seeking an Associate Research Director to lead strategic client relationships and end-to-end research programs. You will develop junior researchers, shape innovative research solutions, and partner with senior leaders on design, analysis, and reporting.

The role emphasizes collaboration, high-quality deliverables, and turning insights into actionable customer experiences. Strong leadership and a background in market research are essential.

Qualifications

• 6-8 years of relevant market research experience.
• Hands-on experience across quantitative and qualitative research methods.
• Experience designing questionnaires and discussion guides.
• Project management, data analysis, and report writing skills.
• Strong client-service orientation and ability to build trusted relationships.

Responsibilities

• Own and develop large strategic client relationships and manage day-to-day operations.
• Lead and develop a diverse team of researchers, mentoring juniors.
• Partner with senior leaders on research design, analysis, reporting, and processes.

Skills

Market research

Quantitative methods

Qualitative methods

Questionnaire design

Project management

Data analysis

Visualization

Report writing

Excel

PowerPoint

Leadership

Education

University degree

Tools

Market research software

Excel

PowerPoint

Job description

Location: LA (remote in US) | Employment Type: Full-Time | Reports to: SVP

Reporting to SVP, we’re looking for a collaborative Associate Research Director to join Reach3 Insights. In this role, you’ll help lead strategic client relationships, guide end-to-end research programs, develop junior researchers, and help shape innovative research solutions, working with smart, kind people who love turning human insights into clear stories, stronger decisions, and better customer experiences.

This role is open to candidates based in LA, with a remote working model designed to support connection, focused work, and real life outside of work.

About Reach3 Insights

Reach3 Insights is a full-service research consultancy that helps modern brands move faster and get closer to their customers through mobile-first, conversational research. We design immersive, in-the-moment research programs, pair them with smart data science and dynamic storytelling, and turn insight into action.

As part of Rival Group — alongside Rival Technologies and Angus Reid — we’re helping transform the insights industry through AI-accelerated, messaging-based conversational insights. Our work reaches consumers and business audiences in ways that feel fresh, human, and genuinely useful.

We work with ambitious teams and global brands, and we take the work seriously without taking ourselves too seriously. You’ll find a team that values trust, curiosity, ownership, creativity, and having a good time while doing meaningful work.

What you’ll own

• Own and develop large strategic client relationships while staying deeply engaged in client relationship management, commitment fulfillment, and day-to-day business operations.
• Lead and develop a diverse team of market researchers, coaching and mentoring junior colleagues while managing end-to-end quantitative and qualitative research engagements.
• Partner with senior leaders to strengthen research design and fulfillment, including solution architecture, proposal and methodological design, analysis, reporting, deliverables, and operational processes.

What you bring

• 6-8 years of relevant market research experience, preferably within a supplier-side organization, supported by a university or college degree.
• Hands‑on experience across quantitative and qualitative research methods, including questionnaire and discussion guide design, project management, data analysis and visualization, report writing, market research software, Excel, and PowerPoint.
• Strong written and verbal communication skills, with a client-service orientation and the ability to build trusted relationships with clients and colleagues.
• An analytical, entrepreneurial mindset with strong logic, reasoning, numeric, and problem‑solving skills, plus curiosity about new technologies and research approaches.
• Excellent organization and attention to detail, with the ability to manage multiple projects, shifting priorities, and timelines while maintaining high-quality work.
• A positive and collaborative leadership approach, with a genuine passion for coaching and mentoring junior colleagues and contributing to the broader business.

Nice to have

• Supplier-side market research experience and exposure to sophisticated quantitative and qualitative methodologies, online research platforms, and technology-enabled research approaches.
• Experience working in market research, insights, or research consulting environments, including managing strategic client relationships and end-to-end research projects.

Why Reach3 for your next career adventure?

At Reach3, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, partner with great clients, and enjoy the humans they work with along the way.

Fair compensation

We’re committed to pay equity and fair pay practices. The salary range for this role is $110,000 to $130,000, with final compensation based on skills, experience, and internal equity.

• Home office, internet, and cellphone stipends
• Retirement savings with employer matching
• Parental leave top‑up

Flexibility and time off

Flexible ways of working, home office support, and comprehensive paid time off so you can recharge and do your best work.

• Hybrid or remote working model, depending on role and location
• Comprehensive paid time off
• Volunteer and professional development days

Health and wellness

Benefits that support the whole human, not just the employee.

• Competitive health, vision, and dental benefits
• Health spending account
• Generous sick, personal, and mental health days
• Additional health benefits with Canada Life

Our values

Our values guide how we work together, make decisions, and show up for customers and each other:

• Courage
• Results
• Energy
• Kinship

The not‑so‑fine print

You must be eligible to work in the United States to be considered for this role. At Reach3, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.

If you don’t see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We’re proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.

Reach3 provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

We’re also committed to an accessible work environment and inclusive employment practices. Please contact our People & Culture team if you require accommodation at any point in the selection process.

Please note that, given our security and compliance certifications, final applicants may be required to undergo a background check. No recruiters and no phone calls, please.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Reach3 Insights’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person that was discharged or…