Associate, Remote Operations

Lensa; Austin (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in the renewable energy sector is seeking an Associate for Remote Operations. This role involves 24/7 monitoring of energy sites, requiring strong technical skills and the ability to work independently. The ideal candidate will have a background in power operations and SCADA systems, with excellent communication and problem-solving skills. The position offers comprehensive benefits and opportunities for professional growth.

Benefits

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) match

Flexible Spending Accounts

Education Assistance

Parental Leave

Paid time off

Holidays

Qualifications

• Minimum 2 years in a technical role, with experience in power operations or SCADA.
• Ability to work independently and as part of a team.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Monitor North American operating sites from the Remote Operation Center.
• Provide notifications of energy technology events to teams.
• Remotely troubleshoot operational issues and communicate effectively.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Education

Bachelor's degree

Tools

Microsoft Office

SCADA

ToolboxST

Toolkit

Fluence

SMA

TMEIC

Power Electronics

ePOD

LG (BESS)

Ignition

SI

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, RWE Clean Energy, is seeking professionals. Apply via Lensa today!

RWE Clean Energy, LLC

To start as soon as possible, full time, permanent

Functional area: Operations & Maintenance

Remuneration: Exempt

The Associate, Remote Operations provides 24/7 remote monitoring of RWE North American renewable energy fleet. Remote Operators will interface with teams including Generation Dispatch, Operations, Engineering, IT, OT, SCADA Operations, and third parties to achieve success.

Role Responsibilities

1. Monitor North American (NA) operating sites from the 24/7 Remote Operation Center (ROC) (Primary and Backup locations)
2. Provide notification of RWE energy technology, including Wind, Solar, and Energy Storage Systems (ESS), events, and issues to Dispatch, Operations, and Engineering teams as needed
3. Monitor RWE energy technology, including Wind, Solar, and ESS, events, and address status changes per ROC procedures
4. Receive and respond to instructions from RWE personnel concerning RWE energy technology operations in accordance with ROC procedures
5. Complete required ROC and OEM training
6. Leverage working knowledge of OEM SCADA systems and other fleet monitoring tools to reduce lost production
7. Leverage working knowledge of OEM SCADA systems and other tools to onboard new projects/technology in the Remote Operations Team
8. Work or cover 12-hour shifts over days/nights/weekends and holidays
9. Participate in cross-team training on specific topics, systems, and processes
10. Perform ad-hoc data reporting to assist in the preparation of various reports regarding turbine operation and performance
11. Remotely troubleshoot and diagnose operational and technical issues and communicate to Operations and Engineering, as detailed by ROC procedures
12. Address 24/7 Monitoring Desk support requests and execute on resolving issues by working with support and Operations teams
13. Support the creation of process documentation, communication protocols, fault handling, and software development to support the Remote Operations desk

Job Requirements And Experiences

1. Bachelor's degree preferred
2. Minimum 2 years of work experience in a technical-related position with at least 2 years experience in power operations, power control, SCADA operations, renewable energy, or similar environments
3. Preferred: Experience with renewable energy troubleshooting tools/software such as ToolboxST, Toolkit, Fluence, SMA, TMEIC, Power Electronics, ePOD, LG (BESS), Ignition, SI
4. Substitution: A Bachelor's degree in Engineering from an accredited school may substitute for 2 years of work experience. An AS/AA degree in Engineering Technology or a Bachelor’s degree in Business may substitute for 1 year of technical experience
5. Ability to walk, climb, and stand extensively during the workday
6. Ability to work within tight deadlines
7. Ability to work independently and as part of a team
8. Strong interpersonal skills, with the ability to manage customer relationships
9. Demonstrated desire to learn about the Company and the renewables space
10. Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams
11. Strong leadership, communication skills, and ability to meet deadlines
12. Strong organization skills and ability to coordinate multiple tasks and deliverables
13. Ability to multi-task while working independently and as part of a team
14. Motivated self-starter, goal-oriented, and strong problem-solving abilities
15. Proven ability to empathize, build relationships, and communicate effectively with diverse backgrounds
16. Responds well to direction, is coachable, and open to development
17. Detail-oriented, with strong business acumen and understanding of business concepts
18. This position is office-based with some travel to other RWECE offices and field locations
19. Must be able to sit, walk, or stand for long durations

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.

Apply with just a few clicks: ad code 89429.

Any questions? Contact HR: [e-mail]

We look forward to meeting you. You can also find us on LinkedIn, Instagram, Facebook, YouTube, and Xing.

All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other protected statuses.

RWE Clean Energy is a major player in the US renewables industry, with over 15 years of experience and ambitious growth plans, including a project pipeline of over 24 GW in wind, solar, and battery storage.