Associate Regional Electrical Consultant

TechLoss Consulting & Restoration; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Compensation Package

Professional Development

Employee Referral Bonus

Medical, Vision, and Dental Insurance

401K with Match

HSA and HRA

Company Paid Life Insurance

Company Paid Disability Insurance

Paid Time Off and Holidays

Job summary

A consulting firm in Charlotte, NC seeks a full-time Associate Regional Consultant to investigate insurance losses and manage project timelines. The role involves providing quality service in consulting, restoration, and salvage of technical equipment. Candidates should have a Bachelor of Science in Electrical Engineering and 1-3 years of experience in an industrial setting. Excellent communication skills and a customer service mentality are essential for this multifaceted role that may require 20% travel.

Qualifications

• 1-3 years’ experience evaluating failures in a commercial or industrial setting.
• Strong technical writing and documentation skills.
• Customer service mentality.

Responsibilities

• Conduct field investigations for insurance losses involving technical equipment.
• Manage project timelines, documentation, and budget preparation.
• Interfacing and building relationships with clients throughout the project.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving

Organizational skills

Education

Bachelor of Science in Electrical Engineering

Job description

Overview

Welcome to Alpine Intel, a leader in the property insurance intelligence industry. We are currently seeking a full-time Associate Regional Consultant to join our growing team in Charlotte NC.

As the Associate Regional Consultant, you will be responsible for providing quality service in the areas of consulting, restoration, and salvage for insurance losses involving technical equipment. You will utilize your expertise to perform field investigations, subsequent research, and summarize all findings in a report for the client. Will conduct quality assurance/quality control functions for a range of projects based on expertise.

What Alpine Intel Offers You

• Competitive Compensation Package
• Professional Development
• Employee Referral Bonus
• Medical, Vision, and Dental Insurance Coverage
• 401K with Match
• HSA and HRA (Employer contributions)
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability
• Paid Time Off and Holidays

Duties and Responsibilities

• Conduct and manage investigations involving commercial and industrial systems, such projects will involve:
  • Responsible for the overall organization and execution of the project, ensures the project work is conducted with the highest levels of professionalism, quality, and integrity.
  • Utilizing technical expertise for independent and collaborative analysis as well as utilizing/guiding the efforts of support colleagues, and ensuring all findings are appropriately documented and delivered to the client.
  • Document findings internally and formally in a final deliverable report.
  • Manage the project timeline, documentation, budget preparation and adherence, and overall time management.
  • Interfacing and building relationships with clients, verbally and through written communication, before, during, and after the project is complete, ensuring updates are delivered timely and expectations are met.
  • Manage vendors/subcontractors needed to complete the project.
  • Liaise with suppliers and contractors to secure necessary materials and services as appropriate.
  • Conduct equipment troubleshooting and evaluation to determine repair/refurbish/replace determination.
  • Establishing the cause of equipment damage, such as: water damage, lightning damage, power surge, etc.
• Claims may be related to all types of electronic equipment, including computer networks, medical technology, industrial machinery, telecommunications infrastructure, and manufacturing equipment.
• May be asked to complete other work or projects for the company as determined by management.
• Conduct desk reviews (QA/QC) of projects involving:
  • Reviewing documentation of a claim to determine if documented information aligns with claim type and if analysis provided to the client is appropriate based on the damages sustained.
  • Determine if recommendations are appropriate to return equipment to pre-loss condition.
  • Ensuring project deliverables are accurate and in line with project scope.
• May be asked to complete other work or projects for the company as determined by management.

Qualifications

• Bachelor of Science in Electrical Engineering or a related discipline is required.
• 1-3 years’ experience evaluating failures in a commercial or industrial setting required.
• Excellent interpersonal and communication skills-verbal and written.
• 20% travel, occasional overnight travel required. Travel may increase dependent on claim volume.
• Experience in consulting or client-facing roles beneficial.
• Strong technical writing and documentation skills.
• Must have an inquisitive nature approaching your work in a curious nature.
• Strong analytical and problem-solving skills.
• Ability to work in inclement weather and various environmental conditions.
• Customer service mentality.
• Accountable for following through on commitments and completing such commitments with professionalism, quality, and integrity.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience working independently and in a collaborative team environment.
• Knowledge of project management methodologies.
• Strong organizational skills and attention to detail

Physical Requirements

• Occasionally required to stand on one’s feet for prolonged periods of time.
• Occasionally required to lift and/or move objects weighing 25 - 50 lbs.
• Occasionally required to balance, stoop, kneel, crouch, or crawl.
• Frequently required to reach with hands and arms.
• Frequently required to use hands to finger, handle, or feel.
• Occasionally required to drive a vehicle for extended periods of time.
• Performs work in an office environment with noise levels consistent with an office, and on client sites which may be an industrial/manufacturing environment.

To learn more about us visit https://alpineintel.com/

Alpine Intel is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.