Associate Project Manager - Property and Recording

Tyler Technologies; Lakewood (CO); Remote; USD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Associate Project Manager, where you will lead the implementation of innovative software solutions for property assessment and tax services. This role offers the chance to work closely with clients, ensuring successful project execution from initiation to transition. Your expertise will drive project success, enhance client satisfaction, and contribute to the development of cutting-edge solutions. With opportunities for professional growth, including pursuing PMP certification, this position is ideal for those passionate about project management and technology-driven solutions.

Qualifications

• Experience in managing software implementation projects.
• Strong communication skills for client interactions.

Responsibilities

• Develop and manage project plans, ensuring timely delivery.
• Communicate with clients and internal teams for project success.

Skills

Project Management

Communication

Client Management

Team Leadership

PMP Certification

Education

Bachelor's Degree

Tools

SharePoint

Job description

Associate Project Manager - Property and Recording

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The Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through formal transition to the support department on time and within budget.

Work with our technology-driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector.
Location
Remote | Lakewood, Colorado
Travel
0-5%
Responsibilities

• Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and sales representatives. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan.
• Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.
• Conduct planning sessions with the client's key functional leaders to create a series of documented management plans that specify the project plan and scope.
• Schedule resources, assign responsibilities, and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.
• Publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers through the use of the client SharePoint site.
• Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.
• Communicate completion of milestones to clients and secure formal acceptance from them.
• Upon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to support.
• Communicate with the regional implementation manager regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.
• Manage the implementation team to maximize performance and deliver expected revenue goals. Oversee the professional development, education, and scheduling of the implementation consultants assigned to your team.
• Maintain the team's SharePoint calendar by keeping all information current, including client site schedules, vacations, and days reserved for projected events.
• Work toward obtaining PMP certification and maintain status after certification.